Hearing Care Assistant

Job description

Audiological Science Ltd is a leading provider of audiology services, dedicated to improving the quality of life for our patients. We provide expert care across both NHS and private sectors, blending clinical excellence with patient-focused, technology-driven solutions.

About the RoleWe are seeking a skilled, and motivated Hearing Care Assistant to join our team. This is a patient‐facing role supporting both NHS and private patients across multiple clinic locations. The ideal candidate is compassionate, organised, and confident working in a busy clinical environment. You will play a key role in delivering high‐quality aftercare, troubleshooting hearing aids, and supporting audiologists in day‐to‐day operations.

Key Responsibilities

Provide aftercare for hearing aids, including cleaning, re‐tubing, minor repairs, and troubleshooting.

Educate patients on correct use, maintenance, and expectations.

Deliver empathetic, patient‐centred support to help patients adjust to hearing aids.

Maintain accurate patient records and follow data protection requirements.

Manage clinic stock and equipment, ensuring everything is organised and ready for use.

Work collaboratively with audiologists and support smooth clinic operations.

Qualifications & Skills

Hearing Care Assistant qualification (University Certificate or equivalent)

Strong communication and interpersonal skills

Basic computer literacy

Commitment to delivering patient‐centred care

Preferred Skills

Experience in customer‐facing or clinical environments

Familiarity with clinical or office software

Valid UK driving licence (location dependent)

Ability to work independently in a clinical setting

BUPA private healthcare to support your wellbeing

Competitive salary with uncapped commission

Opportunities for professional development and career progression

Supportive, collaborative, and patient‐focused working environment

Join Audiological Science Ltd as a Hearing Care Assistant and play a key role in supporting patients on their hearing journey, delivering hands‐on aftercare and compassionate guidance as part of a growing and innovative team!

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Extra information

Status

Open

Education Level

Secondary School

Location

London

Type of Contract

Full-time jobs

Published at

26-05-2026

Profession type

Home Care Jobs

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English