Mental Health Support Worker

Job description

Join Our Team as a Mental Health Support WorkerLocation: Albany House, Stratford Upon Avon

Are you passionate about making a real difference in people's lives? We're looking for an experienced and caring Mental Health Recovery Worker to join our dedicated team at Albany House – a CQC Registered home supporting with severe and enduring mental health challenges.

About Albany House

Albany House is a small, CQC‐registered service that supports up to eight people living with severe and enduring mental illness. We provide a warm, recovery‐focused environment where individuals can build confidence, develop daily living skills, manage their finances, and work towards goals like education, training or employment. Our aim is simple: to help each person move forward at their own pace and live a more independent, fulfilling life.

What you will do?

In this role, you will support individuals on their recovery journey, helping them build skills, confidence and independence. Your responsibilities include:

Providing one‐to‐one key‐worker support and building positive, professional relationships

Carrying out assessments and developing personalised support and safety plans

Encouraging people to manage their mental and physical wellbeing

Supporting individuals with daily living skills and accessing community services

Liaising with mental health agencies, professionals and community groups

Contributing to safeguarding and promoting a safe, supportive environment

Keeping accurate records, monitoring progress and sharing information with the team

Helping improve the service by offering feedback and supporting colleagues

What we're looking for:

Experience supporting people with mental illness or in a social care setting (paid or voluntary)

Great listening skills, empathy, patience, and kindness

Ability to work with digital systems (Microsoft applications, email, internet)

A commitment to our values and willingness to learn

Why Work With Rethink Mental Illness?When you feel supported, you can make the biggest difference. That's why we offer a range of benefits to help you thrive:

Inclusive Culture: Join staff networks that champion diversity and inclusion.

Wellbeing Support: Access our Wellbeing Hub, Employee Assistance Programme, and the Unmind mental health app.

Recognition & Rewards: Enjoy discounts, cashback offers, and celebrate achievements through our PULSE platform.

Flexible Working & Generous Leave: Starting at 25 days annual leave (plus bank holidays and your birthday off), with options to buy or sell extra days.

Learning & Development: Grow your career with structured onboarding and training opportunities.

Financial & Family Support: Contributory pension scheme, enhanced family leave, and travel benefits like season ticket loans and cycle‐to‐work schemes.

Referral Bonus: Earn up to £300 for introducing someone to our team.

Diversity, Equity, InclusionDiversity is important to us, and we appreciate difference through difference, inclusiveness and belonging. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background- regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti‐racist organisationWe have an ambition of become a truly anti‐racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti‐racist statement . We have designed a multi-year anti‐racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti‐racist organisation.

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Extra information

Status

Open

Education Level

Secondary School

Location

Stratford-upon-Avon

Type of Contract

Full-time jobs

Published at

26-05-2026

Profession type

Counselling and Social Services

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English