Ambulance Care Assistant 1 - (BCUHB)

Job description

Main area Ambulance Grade Band 3 Contract Permanent Hours Part time - 28.5 hours per week (Following a rota with shifts between 0600-23:59 (station dependant) incl weekends and Bank Holidays) Job ref 020-ACS041-0526

Site Various North Wales Sites Town Various North Wales Sites Salary £26,300 - £27,890 per annum, pro rata Salary period Yearly Closing 26/05/2026 23:59

Job overviewThis is an exciting opportunity to become a member of the Welsh Ambulance Service Non-Emergency Patient Transport team delivering non-emergency patient transport at locations in the BCUHB health board area, however these locations are subject to change due to ongoing roster reviews.

Caernarfon

Bangor Snowdon House

We are looking for candidates that can deliver a high standard of professionalism and compassion when providing a transport service to meet the needs of patients and other service users. Although no formal qualifications are specified for this role, we would expect candidates to be able to demonstrate a reasonable standard of education and personal responsibility and have evidence of delivering excellent customer care. This can be a demanding job on occasion but the rewards in terms of satisfaction and personal achievement are without comparison.

Candidates who are successful at interview stages will be invited for a driving assessment dates and location will be confirmed at Interview stages.

Course start date is expected to be 3rd August 2026.

Main duties of the jobThe post holder will be required to drive an equipped NEPTS ambulance or other vehicle as necessary, and carry out non-urgent and non-critical, planned patient journeys usually working with a colleague but sometimes working alone when dealing with patients who can walk unaided or with minimum assistance.

The post holder deals with a variety of patients and conditions, most of whom will require different levels of assistance, lifting or carrying to transfer to and from the Trust vehicle. The post holder transports patients safely between their place of residence and designated treatment centres and clinics, provides where necessary appropriate care and assistance which is within the post holder's level of training and competence, and adheres to the Trust Code of Conduct and Standards of Professional behaviour, Service Instructions and the Trust's Standing Procedures and Policies.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisationOur workforce is made up of over 4,000 remarkable people who contribute to the delivery of world‐class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient‐facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed.

The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under‐represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.

Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding.

In line with the Trust's Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.

Person specificationQualifications and/or Knowledge

No specific academic qualifications are required, but a reasonable standard of general education is expected

Sound geographical knowledge of area served and able to read a map

Moving and Handling techniques, and general awareness of risk, health and safety issues and responsibilities

First Aid at Work certificate and successful recertification every 3 years

Awareness of relevant Trust behaviours, policies, procedures and working practices

Sound knowledge of use of Trust vehicles and relevant equipment

Basic First Aid and Highway Code

Experience

Dealing successfully with people, often elderly or vulnerable, in a caring, sensitive and compassionate manner

Values

Good interpersonal skills, able to deal with patients, often elderly or vulnerable, in a caring, sensitive and compassionate way

Logical thinker, able to identify appropriate route and make decisions within Trust procedures

Other

Current driving licence for Class B with a maximum of 3 endorsement points, and no convictions for driving under the influence of alcohol or drugs

Aptitude and Abilities

Able to work alone with minimum supervision or as a member of a team

Good verbal and written skills able to convey information and complete all necessary documentation accurately and legibly

Ability to speak Welsh

Visa requirementTo work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self‐assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

Employer certification / accreditation badgesThis post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

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Extra information

Status

Open

Education Level

Secondary School

Location

St Asaph

Type of Contract

Full-time jobs

Published at

26-05-2026

Profession type

Home Care Jobs

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English