London - STARS Site Supervisor, Brand Ambassador

Job description

London - STARS Site Supervisor, Brand Ambassador STARS deliver a consistently high-end, comprehensive, and discreet security-focused hosting experience to all visitors, guests, and employees at the designated site(s). STARS ensure the safety and protection of customers' people, property, and information in a knowledgeable, professional, and service-oriented manner, creating an unobtrusive and comfortable environment. STARS are the central point of contact for all Front of House operations, delivering a smooth and seamless execution throughout the premises.We combine best-in-class Front of House services with enhanced security awareness training. Vetted to BS7858, our STARS complete bespoke training tailored to meet the specific needs of our clients.Employment Details 40 hours per weekMonday – Friday (08:00 – 16:00)£20.26 per hour40 minute paid lunchResponsibilities Managing on-site team (including rostering, holiday/sickness cover, HR queries/processes)Meet and greet all staff, visitors and contractors in a professional and personable mannerDeliver a consistently high-end customer-focused experienceEmbody a high-performance approach and encourage colleagues to do the sameEnsure the workplace (reception, lobby, office, etc.) is visually of a high standardWork closely with client contacts (Facilities Manager, Office Manager, etc.) to ensure the office and/or front of house environment is a great place to visit and workAssist in emergency situationsProvide timely and accurate informationRespond appropriately to varying and fast-changing prioritiesBuild strong rapport with recurring customers (client staff, visitors, contractors, etc.)Represent Securitas and the client organisation in a manner that aligns with both values, brand identity, and culturePatrol the premisesMonitor dataPerform general security dutiesQualifications & Requirements 5 year checkable historyKnowledge of HR processesHighest quality personal appearanceFlexible, professional and adept at working under pressureOutstanding written, verbal and oral communication skillsCustomer oriented with a passion for high-level serviceWorking knowledge of administrative computer packages such as MS Office and GSuitePolite and proactivePunctual and trustworthyAble to use initiative and highly adaptableExperienced in Customer Service, Front of House, Concierge, Hosting or other customer-facing role ideally within a corporate environmentDemonstrate the values of integrity, vigilance and helpfulness which Securitas prides itself onBenefits Company pension and advice and planningDiscounted gym membershipsWellness advice and support, including financial, emotional and physicalDental and Physical Health PlansCycle to work schemeCar lease and new car purchasing schemesDiscounts on high street brands, online shopping, holidays, days out and Arriva Bus TravelMortgage AdvicePayroll ISA'sEligibility for Costco MembershipLeadership Development programs both local and globalAccredited courses by C&G, ILM, IOSH and SIASupport with further education100's of eLearning coursesSecuritas is an inclusive employer. We hold Level 2 Disability Confident status and are committed to equality and diversity for all applicants.

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Extra information

Status

Open

Education Level

Secondary School

Location

London

Type of Contract

Full-time jobs

Published at

26-05-2026

Profession type

Management

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English