Advice Session Supervisor or Trainee

Job description

This post is advertised as an exciting opportunity for an experienced Advice Session Supervisor (ASS) to consolidate their skills and experience or as a development opportunity for an advisor to train to become an ASS within six months of starting in post. If applying as a trainee the starting salary will be on NJC Scale 6 – £35,689 for the first six months whilst undertaking the training.

The post holder will be required to work across all of our offices and outreaches in Southwark according to operational needs.

The role includes:

Providing advice to the public and undertaking casework on social welfare law issues

Supervising advice and gateway assessment sessions

Supporting and supervising staff and volunteers

To be successful you will need:

Recent experience of giving advice to the public. This should include having undertaken advice casework.

Experience of undertaking the role of Advice Session Supervisor or to demonstrate the ability to undertake this role with training provided within 6 months of starting

To understand, empathise with and be committed to the Service's aims, principles and equal opportunities policies

Closing Date: 9.00 am Monday 8 June 2026.

Interviews: Wednesday June 2026.

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Extra information

Status
Open
Education Level
Secondary School
Location
London
Type of Contract
Full-time jobs
Published at
26-05-2026
Profession type
Management
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
No
Cover Letter Required
No
Languages
English

London | Management Jobs | Full-time jobs | Secondary School

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