Job description
This post is advertised as an exciting opportunity for an experienced Advice Session Supervisor (ASS) to consolidate their skills and experience or as a development opportunity for an advisor to train to become an ASS within six months of starting in post. If applying as a trainee the starting salary will be on NJC Scale 6 – £35,689 for the first six months whilst undertaking the training.
The post holder will be required to work across all of our offices and outreaches in Southwark according to operational needs.
The role includes:
Providing advice to the public and undertaking casework on social welfare law issues
Supervising advice and gateway assessment sessions
Supporting and supervising staff and volunteers
To be successful you will need:
Recent experience of giving advice to the public. This should include having undertaken advice casework.
Experience of undertaking the role of Advice Session Supervisor or to demonstrate the ability to undertake this role with training provided within 6 months of starting
To understand, empathise with and be committed to the Service's aims, principles and equal opportunities policies
Closing Date: 9.00 am Monday 8 June 2026.
Interviews: Wednesday June 2026.
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Extra information
- Status
- Open
- Education Level
- Secondary School
- Location
- London
- Type of Contract
- Full-time jobs
- Published at
- 26-05-2026
- Profession type
- Management
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
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