Ambulance Care Assistant

Job description

Do you want a job that genuinely helps people?

We're looking for kind, reliable and compassionate people to join our Ambulance Care Assistant (ACA) team in Oxford. This is a role for someone who wants to make a real difference every day, supporting patients of all ages on their journeys to and from medical facilities.

This is a permanent, full‐time role which includes evenings and weekends with shifts varying from 0500 to 0100.

An ACA is a hugely rewarding and fulfilling role. Each day, you'll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day provides you with a real sense of achievement.

You'll drive patients to and from medical appointments and between healthcare facilities, either working with a colleague or independently, so it is vital to hold a full UK manual driving licence and have a good degree of physical fitness for manual handling.

Responsibilities

Assisting in the transportation of 'end of life' patients, ensuring a high level of empathy is present at all times

Building rapport by effectively communicating with patients and their relatives/friends

Responsible for lifting, securing and helping patients in and out of the Ambulance

Assist with the handing over of patients to appropriate staff on arrival at treatment centres/hospital's or to family/friends at their homes

Transfer patients from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical settings

Ensuring that the ambulance is kept safe, clean and tidy

Benefits

£12.71 per hour

Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000

Company sick pay covering full salary for 20 days after 2 years' service

24/7 online/telephone GP Consultation and access to prescriptions

2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway

Hospital cash plan benefits with sickness protection scheme

Cash‐plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody

Access to mental health consultations

Access to physiotherapy consultations

Access to legal advice on domestic issues e.g. Motoring offences, wills and probate, and personal injury

Financial guidance re retirement planning, tax savings and state benefits

Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5‐year intervals with an increase in annual leave

Values‐based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event

Refer a Friend recruitment incentive scheme with financial rewards

The EMED foundation, to provide support to colleagues and our local communities

Pension Scheme

Blue Light Card

Uniform provided

EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements

Flu vaccination (through an internal campaign in Autumn/Winter)

Qualifications

You hold a valid UK manual driving licence (6 points maximum)

You are able to work flexible shifts between 05:00 - 01:00, Monday to Sunday (with notice)

You are committed to patient care

You are an effective communicator and empathetic with others in what can often be emotional circumstances

You are physically fit for patient handling and moving

You can pass an Enhanced DBS check (company funded)

You have a natural flair for team working and collaboration

Equal OpportunityEMED Group are committed to providing services for our patients, service users, clients, and community and is supported by employees with an increasing variety of backgrounds. To do this effectively it is essential that we promote equality and embrace diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect.

EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best.

EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.

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Extra information

Status

Open

Education Level

Secondary School

Location

Oxford

Type of Contract

Full-time jobs

Published at

26-05-2026

Profession type

Home Care Jobs

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English