Job description
Complex Care Support WorkerPerson-Centred Care That Truly Changes Lives
Full UK Driving Licence Required
This is more than a care role — it's an opportunity to make a genuine difference at the moments that matter most.
As a Complex Care Support Worker, you'll provide compassionate, person-centred support that enables people with complex health needs to live safely, comfortably, and independently in their own homes, surrounded by the people and routines they know best.
You'll step into both new and existing care packages, bringing reassurance, stability, and confidence to clients, families, and care teams. Every assignment is different, giving you the chance to use your skills, experience, and initiative to deliver outstanding care that is tailored to each individual.
If you're adaptable, experienced, and passionate about helping people live life on their own terms, this could be the perfect role for you.
Why You'll Love This Role
Make a visible and meaningful impact every single day
Deliver truly personalised care that puts people first
Enjoy variety — no two packages or clients are the same
Work independently while feeling fully supported by clinical and care teams
Be trusted to help stabilise and strengthen complex care packages
Develop your clinical skills through specialist complex care training
This is a rewarding role for someone who thrives on responsibility, compassion, and purpose.
What You'll Be DoingYou'll support individuals with complex health needs by:
Delivering high‐quality personal care and daily living support
Promoting independence, dignity, choice, and wellbeing
Following personalised care plans tailored to each client's needs and goals
Providing reassurance and continuity for families and loved ones
Supporting existing care teams and modelling best practice
Communicating effectively with Care Managers and clinical professionals
Assisting with medication, equipment, and care supplies where required
Specialist Clinical Training Included
You'll receive training in a range of complex care interventions, including:
Tracheostomy care, suction, and tube changes
Blood glucose monitoring (BGM)
Cough assist and nebulisers
Injections and insulin administration
Enteral feeding and medication
Invasive and non‐invasive ventilation
Oral suction and oxygen administration
Catheter maintenance solutions
Neurogenic bowel management
Clinical observations
Flexibility That Works for You
Pay rate up to £15 per hour
Zero‐hours contract initially, with contracted hours discussed after 3 successful months
Various 12‐hour day and night shifts available
Ad hoc assignments depending on service needs
Live‐out shifts available, with accommodation provided where travel is not practical
Some unsociable hours may be required
This role will mainly cover packages across Tyne and Wear, although occasional travel outside the area may be required. Where same‐day travel is unreasonable, accommodation will be provided.
Ideal for someone who enjoys flexibility, variety, and the opportunity to work in different environments while delivering exceptional care.
What We're Looking For
Full UK Driving Licence
Previous experience in complex care
Confidence working independently and using initiative
Strong communication and organisational skills
Calm, compassionate, and professional approach
Commitment to delivering person‐centred care
Level 2 Health & Social Care qualification (or above) desirable
If you're ready to use your skills to help people live safer, fuller, and more independent lives at home, we'd love to hear from you.
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Extra information
- Status
- Open
- Education Level
- Secondary School
- Location
- Newcastle upon Tyne
- Type of Contract
- Full-time jobs
- Published at
- 26-05-2026
- Profession type
- Counselling and Social Services
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
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