Complex Care Support Worker

Job description

Join Our Team as a Complex Care Support Worker – Make a Real Difference!Are you looking for a rewarding and engaging role in complex clinical care? We're offering an exciting opportunity for a support worker to work alongside our client with complex needs in Rockland St. Mary, near Norwich.Hours: Waking nights, 24 hours per week & bank (19:30 - 07:30)About the Role You'll be supporting a young man in his 20's who has complex needs due to Alfie's syndrome and spinal injury, including seizures, mobility issues and learning difficulties. We're looking for someone with experience in complex care and the ability to build a strong, supportive relationship through clear communication and empathy.He lives at home with his loving and lively family. He enjoys football, baking, quiz shows and chatting - his favourite topics range from Peppa Pig to world politics. He's warm, funny, and truly inspiring. Your role will be to support him physically and emotionally, helping him live life to the fullest.What We're Looking For Due to the client's needs, we're seeking a female support worker with:A genuine passion for care and making a differenceStrong communication and interpersonal skillsCompassionate, patient, and empathetic natureReliable, committed, and flexible approachExperience in complex care and managing challenging behavioursAbility to work independently and as part of a teamYou'll need to be confident working independently and collaboratively, with the ability to build a trusting relationship with the client and her family.Key Responsibilities Following a detailed care plan with precisionMonitoring and responding to seizures and epilepsy-related symptomsAdministering rescue medication if required, according to the care planProviding reassurance and safety during post-seizure recoverySupporting a daily/nightly bowel and urinary programmeManaging mobility and physiotherapy exercisesDelivering medication safely and accuratelyUsing NG tube for drainage and bipap machine for breathing supportUsing suction equipment when neededEnsuring a calm and attentive atmosphere as the client may tire easilyWhy Join Us? As part of Libertatem Healthcare Group (a Sonderwell company), you'll be joining a team dedicated to delivering exceptional care and promoting independence.Benefits Include Access to our benefits and communication platformExclusive discounts at thousands of retailersWellness Centre and financial wellbeing supportGym membership and healthcare cash plan discountsEmployee Assistance Programme (EAP)About Libertatem Healthcare We specialise in supporting individuals who have experienced personal injury or medical negligence. Our care packages are tailored to each client, with independence and communication at the heart of everything we do.Libertatem Healthcare Group recognise the benefits of people and organisations working together to prevent and stop both the risks and experience of abuse or neglect, whilst balancing the right to be safe with the right to make informed choices. At the same time, making sure that both adult's and children's wellbeing is promoted including taking into consideration their views, wishes, feelings and beliefs in deciding on any action. With this in mind, we will work to adhere to the six key principles that underpin all safeguarding work.We are proud to be rated OUTSTANDING by the Care Quality Commission and are a registered provider with CIW in Wales.Apply Now If you're passionate about making a difference and want to be part of a supportive, values-driven team, we'd love to hear from you.

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Extra information

Status

Open

Education Level

Secondary School

Location

Norwich

Type of Contract

Full-time jobs

Published at

26-05-2026

Profession type

Counselling and Social Services

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English