Mental Health Ambulance Care Assistant

Job description

Join Our Team as a Mental Health Ambulance Care Assistant!Are you passionate about making a difference in people's lives during challenging times? We are currently seeking dedicated Mental Health Ambulance Care Assistants to join our dynamic team based in Burgess Hill, Sussex. This is an exciting opportunity to work flexibly on an ad hoc basis, supporting individuals during mental health crises and providing vital transportation services across the region.

About the RoleAs a Mental Health Ambulance Care Assistant, your primary responsibility will be to support service users with mental health needs during transportation to hospitals, mental health facilities, prisons, or homes. You will work alongside multidisciplinary teams including nurses, social workers, police, and other healthcare professionals to deliver compassionate, patient‐centered care. Most transfers involve two‐ or three‐person crews, but occasional solo driving may be required. Key duties include assisting with patient handling, safe transport, maintaining vehicle cleanliness, and ensuring all safety protocols are followed.

Candidate Responsibilities

Support service users onboard specialist mental health ambulances

Collaborate with healthcare professionals during transfers

Transport individuals safely between various facilities and locations

Assist with patient handling, transfers, and physical intervention if necessary

Complete accurate handovers to clinical teams

Maintain vehicle safety and cleanliness

Drive responsibly in accordance with company policies

Benefits

Competitive hourly pay rate of £16.07 LTD rate (£14.24 PAYE Inclusive) both inclusive of holiday pay

Dedicated Specialist Consultant for ongoing support

Work with thousands of clients nationwide

Daily payroll runs for prompt payments

Free candidate registration

Referral and loyalty bonus schemes

Free compliance checks to ensure onboarding ease

Requirements

Full UK manual driving licence

Experience supporting individuals with mental health needs or in similar care environments

Calm, considerate, and confident approachShift AvailabilityThe role offers flexible ad hoc shifts, including:

07:00 – 19:00

10:00 – 22:00

08:00 – 20:00

09:00 – 17:00

06:00 – 14:00

08:00 – 16:00

10:00 – 20:00

Rotas are released on a rolling basis, with around 2 shifts per day.

Compliance & Onboarding Requirements

Right to work in the UK

Employment history & reference

Enhanced DBS check

Occupational health clearance

Mandatory training compliance

PMVA certification

Relevant professional registrations or qualifications

How to ApplyTo begin your application, contact our recruitment consultant, Samantha Dix, with a copy of your CV, evidence of PMVA/MAPA certificate and proof of right to work.

We look forward to welcoming motivated individuals to join our team of Mental Health Ambulance Care Assistants and make a real difference in mental health care

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Extra information

Status

Open

Education Level

Secondary School

Location

Burgess Hill

Type of Contract

Full-time jobs

Published at

26-05-2026

Profession type

Home Care Jobs

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English