Customer Service Representative with Construction Office Experience

Job description

Benefits

Bonus based on performance

Flexible schedule

Job Responsibilities

Answering phones and providing excellent customer service, including outbound calling

Coordinating the schedule and material ordering for multiple craftsmen and projects

Utilizing our dispatching and schedule management software

Returning customers' calls as needed and following up with past customers

Performing paperwork and filing duties

Assisting in solving operational logistics to ensure a smooth customer journey

Job Requirements

High school diploma or GED

3-5 years of administrative assistant/scheduling experience

Strong customer service skills

Comfortable with sales

Adaptive to technology

Excellent office management skills

Solid typing skills

Great multitasking and prioritization skills

Exceptional communication skills

Basic understanding of sales and marketing

QuickBooks Online or other accounting knowledge (plus)

Customer-facing experience (plus)

Compensation and Hours$18.00 - $25.00 per hour

LocationHarrisburg and Lancaster, Pennsylvania

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Extra information

Status

Open

Education Level

Secondary School

Location

Burnley

Type of Contract

Full-time jobs

Published at

26-05-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English