Senior Housing Support Worker

Job description

We are looking for a proactive and inspiring Senior Support Worker to join a young people's supported housing service in Berkhamsted, part of which is Ofsted‐registered. The service provides safe accommodation and trauma‐informed support to young people with complex needs, helping them build independence and move towards long‐term housing.

About the RoleAre you passionate about making a real difference in the lives of vulnerable young people? As Senior Support Worker, you will lead by example, supporting and motivating a team of Support Workers to deliver high‐quality, person‐centred support. You will work closely with the Team Manager and be an integral part of the management team for the scheme. Although the service operates 24/7, this role is Monday to Friday, providing leadership and oversight to ensure excellent and consistent care.

Responsibilities

Lead, coach and supervise a team delivering 24/7 supported housing services

Ensure trauma‐informed, person‐centred support plans are in place and regularly reviewed

Respond promptly to safeguarding concerns and liaise with relevant external agencies

Promote positive outcomes by supporting young people to develop life skills and move towards independent living

Maintain high standards of risk management, safeguarding, and record‐keeping

Create a positive, collaborative and resilient team culture

Support team development through one‐to‐ones, team meetings and training sessions

Take part in an on‐call rota

QualificationsYou will be a confident and compassionate leader with:

Required Skills

Experience of leading or supervising staff in a 24/7 support environment

A strong understanding of the needs of vulnerable young people

Knowledge of safeguarding, risk management and trauma‐informed practice

Excellent communication skills, empathy and emotional resilience

The ability to inspire, motivate and support a diverse team

Benefits

25 days' annual leave (plus bank holidays)

Flexible benefits package, including healthcare, dental care and lifestyle discounts

Life assurance (4x salary) and up to 10% pension contribution

Ongoing professional development, including funded apprenticeships

Two paid volunteering days per year

Family‐friendly policies and a supportive, inclusive workplace culture

Pay range and compensation packageSalary: £32,189 per annum

Equal Opportunity StatementWe are unable to provide visa sponsorship – applicants must have the right to work in the UK. This role includes participation in an on‐call rota.

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Extra information

Status

Open

Education Level

Secondary School

Location

Hemel Hempstead

Type of Contract

Full-time jobs

Published at

26-05-2026

Profession type

Counselling and Social Services

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English