Graduate Executive Assistant

Job description

Job DetailsLocation: Cardiff, Wales, GB, CF3 0LT

Requisition Number: 8585

Work Type: Permanent

Job Function: Admin

Salary Range: £31,395.00 – £35,682.00

Base: South East Hub

About the roleWelsh Water is a not‐for‐profit organisation, driven by what's best for our customers and communities. We're offering a development‐focused graduate opportunity for an experienced assistant to gain invaluable experience supporting senior leaders.

What you'll be responsible for

Diary, Email and Communication Management

Proactively manage complex diaries, scheduling, prioritising and resolving conflicts for meetings such as Board, Leadership, Health & Safety and regulatory forums.

Monitor and manage email inboxes, filtering, responding and escalating as appropriate, especially during periods of absence or annual leave.

Act as the first point of contact for internal and external stakeholders, including regulators (NRW, EA, Ofwat), partner organisations and senior managers.

Meeting and Event Coordination

Arrange, prepare agendas, take minutes and coordinate the completion of actions for a wide range of meetings, including Leadership Meetings, Steering Groups, TU Forums and operational reviews.

Organise and manage events, workshops, conferences and site visits, handling logistics, travel, accommodation and itineraries when involving operational sites and external partners.

Develop, coordinate and issue communications for business‐critical events such as incident management, business continuity and seasonal planning (e.g., winter readiness, drought response).

Liaise with external bodies to maximise the impact of the leaders' interactions across agencies (DWI, EA, NRW, WG, HSE etc).

Document and Correspondence Management

Produce, draft, format, confirm accuracy of content and issue correspondence, reports and presentations on behalf of the Chief Executive, Chair and CSSEO, including regulatory submissions, customer complaint responses and Board papers.

Manage confidential and sensitive information, including customer complaints, Board items and high‐level documentation.

Coordinate, manage, prepare and distribute meeting packs, trackers and organograms, ensuring compliance with industry standards and regulatory requirements.

Financial and Procurement Administration

Evaluate and process expenses, mileage claims and procurement card transactions.

Coordinate budgets and raise purchase orders for operational and capital projects.

Stakeholder Liaison and Communication

Build relationships and liaise with internal and external stakeholders, including regulatory bodies (NRW, EA, Ofwat), contractors and partner organisations.

Compile, coordinate, draft and issue communications on behalf of DCE Directors, including invitations, reminders and responses for industry events and regulatory meetings.

Project and Process Support

Coordinate projects and business processes, including induction plans for new starters, evaluate and ensure robust business continuity planning and process improvement initiatives relevant to assets and operations.

Manage ad‐hoc queries and provide coordination to a range of support teams, including operational, health & safety and sustainability initiatives.

About youThe following are essential requirements for the recruitment of the role:

QualificationsA Degree in a professional subject (e.g., Business Management or Administration).

Knowledge & Skills

Highly specialised level of discretion and confidentiality, especially when handling regulatory and customer‐sensitive information.

Ability to communicate with and influence individuals within and outside the organisation to support the needs of the Directors.

Excellent organisational, communication and interpersonal skills.

Strong IT skills, including proficiency in Microsoft Office and industry‐specific systems (e.g., procurement, compliance and incident management platforms).

Capability to adapt, manage multiple priorities and work under pressure, particularly during operational incidents or regulatory deadlines across the organisation.

Proactive, flexible and solution‐focused approach, with an understanding of the water sector's operational and regulatory context and the freedom to interpret and solve problems at source.

Benefits

Market‐competitive salary.

33 days annual leave (pro rata, including public holidays).

Variable pay schemes.

Enhanced employer pension contributions – up to 11% employer contributions.

Internal employee networks, including Embrace, LGBT+, Neurodiverse, Disability, Women of Welsh Water, Parents, Wellbeing and many more.

Enhanced family‐friendly policies.

Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes.

Discounts on high street & online shopping.

Cycle‐to‐work scheme/Car‐leasing scheme.

Online GP service.

Voluntary private healthcare.

Free mortgage brokering service.

Employee assistance programme for employees and their immediate family.

Free Headspace App to support wellbeing.

Colleague‐matched fundraising scheme up to £500 per year for your chosen charity.

20% off all Welsh Water visitor attraction centres and gift shops.

Flexible working patterns.

Volunteer Wellbeing Champions – successful recruits receive full i‐act and StRaW training.

Dŵr Cymru Cyf is a limited company registered in Wales No. 2366777. Registered office: Linea, Fortran Road, St. Mellons, Cardiff CF3 0LT.

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Extra information

Status

Open

Education Level

Secondary School

Location

Cardiff

Type of Contract

Full-time jobs

Published at

26-05-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English