Senior Support Worker

Job description

Senior Support Worker – Integra Ty Newydd, RoathJob Description

Salary: £14.31 per hour (£27,904.50 per annum) Working Hours: 37.5 Service: Integra Ty Newydd, Roath

We are currently recruiting for a Senior Support Worker – to join our team at Integra Ty Newydd. Integra Community Living Options (part of National Care Group) supports individuals (18+) with complex and enduring mental health needs in South and West Wales. We have over 18 years of knowledge and expertise and an excellent record of helping individuals move on to independent living.

About National Care GroupNational Care Group is one of the UK's leading providers of adult social care, supporting people with learning disabilities, mental health support needs, acquired brain injuries, autistic people, and complex related needs. Its mission is to empower those it supports to lead their best life, enabling them the opportunity to unlock their full potential and live as independently as possible within their community.

Role of a National Care Group Senior Support WorkerAs a Senior Support Worker, you will promote and ensure that the company vision of person‐centred support is implemented whilst maintaining an individual's potential and independence. A Senior Support Worker is required to respect and work cooperatively with others, enabling the people we support to live in their own home or within their local community with dignity and confidence.

Responsibilities

Assist the senior management to assess the needs of people we support, using a Person‐Centred Framework and the Supporting People Initiative.

Assist to facilitate and support the people we support to integrate within their local community.

Identify training needs of other staff and coordinate training initiatives in consultation with the Registered Manager.

Work with people we support to initiate and develop new ideas and methods regarding the quality of service delivery in conjunction with other colleagues.

Keep up‐to‐date with changes by participating in discussions, training sessions and workshops when required.

Have a full understanding of Care Standards.

Maintain a high standard of professional conduct and morale by encouraging and motivating staff morale by personal example, and appearance.

Assist the management with the coordination, supervision and monitoring of staff work and practices.

Coordinate the arrangements of resident appointments.

Assist management to organise regular (monthly) House meetings.

Administer medications when required, in line with prescription guidelines.

What qualities do you need to be a great Senior Support Worker?

Minimum Level 3 in Health & Social Care QCF/NVQ.

Experience of leading, supervising and motivating a team.

A caring attitude, with a passion for supporting others and a motivation to see them achieve goals.

A team player, able to work effectively with other colleagues.

Resilience to keep going at difficult times and the confidence to ask for support if needed.

Excellent listening and communication skills.

What's in it for you?

The opportunity to develop a career in a secure and fulfilling role at an organisation that values growing its team from within.

Continuously learn on the job with the benefit of paid training and the opportunity to gain recognised qualifications.

Work at an organisation that celebrates age, gender and diversity within an inclusive culture.

Environment of wellbeing with support for you to stay healthy and happy.

Opportunity to earn rewards through a Refer a Friend scheme.

Access to an app called Stream (formerly known as Wagestream), enabling greater control over your finances.

Contact DetailsNational Care GroupTel: 000 000 0000Contact: Emily SaundersEmail: VP2F928C81.567@vacancyposter.com

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Extra information

Status

Open

Education Level

Secondary School

Location

London

Type of Contract

Full-time jobs

Published at

26-05-2026

Profession type

Counselling and Social Services

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English