Head of International Delivery & Services Strategy

Job description

About UsAt knowmad mood, we combine talent, technology and business to help organisations get the most out of complex challenges. With over 3,000 professionals , presence in 10 countries and more than 30 years of history , we are a people‐first, meritocratic organisation with a strong entrepreneurial mindset. Headquartered in Spain, we operate across multiple European countries and international markets , supporting clients with a broad portfolio of technology and professional services. Our expertise spans Atlassian (Platinum Partner) , SAP (Gold Partner) , AWS, Microsoft Azure, Google Cloud , DevSecOps and AI. As part of our continued international growth — driven by both organic expansion and M&A — we are strengthening our international operating model to deliver services at scale with consistency and excellence.

The Role

We are seeking a Head of International Delivery & Services Strategy to lead the evolution of our international delivery capability across all non‐Spanish territories.

This a senior leadership role positioned between strategy and execution . Your mission will be to ensure that our international organisation can reliably mobilise, staff, deliver and scale complex client engagements across countries with different levels of maturity.

This role is not focused on day‐to‐day project execution, nor on defining go‐to‐market strategy. Instead, it ensures that what is sold can be delivered — consistently, profitably and to a high standard — across borders.

You will act as a key integrator , connecting:

International delivery teams

Country and regional leadership

Lines of Business

Group Technology Communities

Key ResponsibilitiesInternational Delivery Leadership

Design, build and operate the international delivery operating model across Europe and other international markets

Define scalable delivery frameworks adapted to different country and market maturity levels

Establish standards for delivery governance, quality, capacity planning and performance management

Promote the adoption of automation and AI to improve delivery efficiency and margins

Cross‐Border Orchestration

Act as the primary interface between international delivery teams and Group Technology Communities

Enable effective mobilisation of cross‐border expertise for complex, multi‐pillar engagements

Establish governance rhythms that align international demand with Group delivery capacity

Delivery Excellence & Performance

Ensure consistent delivery quality across international engagements

Define and monitor KPIs including on‐time delivery, gross margin, utilisation and client satisfaction

Own the international delivery performance dashboard and reporting to senior leadership

Commercial & Strategic Enablement

Partner with Lines of Business to ensure delivery readiness for solution‐led growth

Support complex bids and pre‐sales processes with delivery models, resourcing plans and risk assessment

Enable the shift from licence‐centric revenue towards professional services and solution‐based engagements

About YouYou are an experienced international delivery leader with a strong understanding of professional services and technology‐driven organisations.

You bring:

Proven experience building or leading delivery organisations within consulting, IT services or technology companies

Experience operating across multiple European or international markets

Strong understanding of delivery economics: margin, utilisation, cost‐to‐serve and scalability

The ability to influence in matrix organisations, working effectively across countries and functions

Sufficient technical breadth to engage credibly with senior technical and business stakeholders

This is not a hands‐on technical role, but it does require credibility, judgement and leadership presence .

Fluent English is required; additional European languages, like Spanish, are an advantage.

Why Join Us?

A high‐impact international leadership role within a growing European technology group

The opportunity to shape how services are delivered across countries and cultures

Direct contribution to long‐term international growth and profitability

A people‐centred culture that values ownership, collaboration and results

Exposure to complex, high‐value international clients and programmes

Join us and help build the delivery foundation that enables sustainable, services‐led growth across Europe and beyond.

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Extra information

Status

Open

Education Level

Secondary School

Location

London

Type of Contract

Full-time jobs

Published at

31-05-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English