Therapeutic Support Worker - Bank

Job description

Young Crisis Hub is currently recruiting compassionate, resilient, and dedicated Therapeutic Support Workers to join our growing bank team. This is a highly rewarding opportunity to support vulnerable young people experiencing complex mental health and behavioural challenges within a structured, therapeutic home environment.

Young Crisis Hub provides specialist, high-quality therapeutic care and support for young people experiencing mental health crises and significant emotional distress. Our service is designed to offer stability, safety, and clinical oversight during periods of heightened vulnerability.

We operate within a trauma-informed framework, recognising that behaviour is often a communication of unmet need or past trauma. Our approach is rooted in compassion, consistency, and structured therapeutic intervention to support emotional regulation, recovery, and long-term positive outcomes.

Young people supported by Young Crisis Hub may present with:

Acute mental health needs

Emotional dysregulation

Self-harm behaviours

Behavioural challenges linked to trauma

Our aim is to provide a safe, nurturing, and clinically guided environment where young people can begin to stabilise, rebuild trust, and develop healthier coping strategies.

Find out more about our service at:

The RoleAs a Therapeutic Support Worker, you will:

Provide direct therapeutic support within a residential home setting

Work on a 2:1 or 3:1 staffing basis , ensuring enhanced levels of support and safety

Support young people alongside a skilled team of Support Workers and Nurses

Promote emotional regulation, independence, and resilience

Maintain professional boundaries while building safe, therapeutic relationships

Contribute to care planning, daily recording, and risk management

You will play a vital role in helping young people navigate crisis periods while feeling safe, understood, and supported.

Shift PatternBank shifts are currently available on the following pattern:

Flexibility is essential, as shifts will be offered in line with service need.

Clinical Oversight & GovernanceAll Therapeutic Support Workers are fully supported by our experienced leadership team, including:

Clinical Co-ordinators

A Governance Lead who is a qualified Mental Health Nurse

This ensures that all care delivered is clinically informed, ethically guided, and aligned with best practice standards.

Training & Practice ApproachAll staff are required to hold PMVA (Prevention and Management of Violence and Aggression) training.

Least restrictive practice

Trauma-informed care

Skilled de-escalation

Restorative approaches

Physical intervention is always a last resort. We believe in understanding behaviour through a trauma lens and supporting young people in ways that preserve dignity, safety, and trust.

What We Are Looking ForWe are seeking individuals who:

Have experience and passion working with vulnerable young people or in mental health settings

Desire to learn fast

Are emotionally resilient and calm under pressure

Can work collaboratively within a team

Understand safeguarding and professional accountability

Are passionate about making a genuine difference during times of crisis

Why Join Young Crisis Hub?

Be part of a specialist, clinically led service

Strong professional and clinical supervision

A supportive, collaborative team culture

Opportunity to develop therapeutic skills within a structured setting

If you are committed to high-quality, trauma-informed practice and want to contribute to a service that places young people's safety and wellbeing at the centre of everything it does, we would love to hear from you.

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Extra information

Status

Open

Education Level

Secondary School

Location

Guildford

Type of Contract

Full-time jobs

Published at

26-05-2026

Profession type

Counselling and Social Services

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English