Band 7 Senior internal communications manager

Job description

You will be an experienced and dynamic communications professional who will play an integral part in ensuring our key stakeholders are kept informed and updated – somebody who can hit the ground running and build strong professional relationships with key influencers.

Key ResponsibilitiesThis is a chance to work with an award-winning communications team at a time of great change and opportunity. We are leading the way on some of the most exciting projects in the NHS. Our digital transformation is truly ground-breaking and our clinical teams continue to deliver UK and world firsts. We are also one of only three trusts designated to deliver a new 'group model' approach to improve the quality of care for the populations we serve. This role is an opportunity to make a real impact on how we develop public affairs and stakeholder engagement, working closely alongside media, digital communications, and internal communications colleagues.

Essential Qualifications

Relevant degree plus CIPR/CIM (or equivalent) qualification or equivalent experience

Evidence of continuous professional development in communications/PR

Specialist knowledge underpinned by theory and experience of internal communications

Managing and leading a team, and leading integrated teams on projects and/or campaigns

Maintaining effective relationships with organisational leadership

Research and evaluation methods and techniques

Working with sensitive/confidential issues

Intranet management and content management systems

Writing, editing, and producing publications

Demonstrable ability to meet the Trust Values

Desirable Qualifications

Communications/PR master's qualification

Desirable Experience

Specialist knowledge of media, PR and marketing processes and techniques

Basic NHS functions, structure, issues, and values

Development of policies

Design and print processes

Experience of managing social media platforms and developing content for digital channels, particularly LinkedIn

Essential Skills & Aptitudes

Understanding when team members need support to succeed with challenging tasks and when intervention is needed

Able to present strategic options where opinions are divided, and the issues are highly complex

Able to have frequent periods of concentration and cope with frequent interruptions / deal with issues as they arise, prioritising heavy workloads and managing multiple projects at the same time

Proven organisational abilities

Excellent written and oral communication skills, and the ability to teach others

Able to master a complex brief quickly and interpret it for a non‐specialist audience

Analytical and data presentation skills

Able to build confident working relationships with colleagues at all levels

Ability to cope calmly with distressing/emotional situations

Able to anticipate problems before they arise and offer appropriate solutions, demonstrating sound judgement

Desirable Skills & Aptitudes

Advanced software skills (MS Office, intranet packages, email software)

Highly developed interpersonal communication and negotiation skills; a team player able to contribute to the wider mission of the organisation, with a supportive and flexible approach

Self‐motivated, proactive and positive

Resilient to cope with challenge and criticism

Ability to inspire confidence when presenting

Team player, willing to 'roll up sleeves' where necessary

Highly organised approach and ability to prioritise own work in order to meet strict deadlines and targets

Embraces change

Excellent interpersonal skills with ability to work closely and effectively with staff at all levels within the organisation, including ability to persuade as well as be diplomatic

Values diversity and difference, operates with integrity and openness

Actively develops themselves and others

Self‐awareness in terms of emotional intelligence, biases and personal triggers with cultural sensitivity and awareness

Demonstrable commitment to partnership working with a range of external organisations

Person Specification

Demonstrable ability to meet the Trust Values

Company OverviewThe Royal Free London (RFL) is entering an exciting new chapter, following the integration of North Middlesex University Hospital and its community services into our group. Together, we now deliver world‐class care across four major hospitals and more than 70 satellite sites, reaching communities across north London and beyond.

At the heart of this is our award‐winning communications team, responsible for shaping our voice and sharing the stories that define who we are – our people, our achievements and our ambitions. Working in a fast‐paced, high‐profile environment, the team delivers clear, proactive and impactful communications to a wide and varied audience – including 18,000 staff, over a million patients each year, and key partners such as media, GPs, governors, members and NHS organisations. From leading staff communications and managing our intranet and digital channels to handling media enquiries, driving stakeholder engagement and producing compelling content, the team plays a vital role in keeping people informed, connected and engaged.

Benefits & Work EnvironmentOur size, scale and influence offer you unrivalled career opportunities and a forward‐thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next‐level training, we make it easier to take your career to the top.

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Extra information

Status

Open

Education Level

Secondary School

Location

London

Type of Contract

Full-time jobs

Published at

31-05-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English