Job description
About the House of Creed
The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
About the role
We are seeking for a Luxury Brand Ambassador for our Creed counter in Selfridges Oxford Street London, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 37.5 hours per week.
Purpose of the role
As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.
Key responsibilities
Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
Skills/Experiences desired
Exceptional communication and interpersonal skills.
Proven experience in luxury retail or a similar customer-facing role.
Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
Goal-oriented with a track record of meeting and exceeding sales targets.
Ability to work effectively in a fast-paced environment.
Flexibility to work weekends and holidays as needed.
Passion for fragrance or beauty products is a plus.
We value diversity and encourage applicants from all backgrounds to apply. Mandarin language proficiency is highly beneficial and will be considered a significant advantage to interact more effectively with our diverse customer base.
This role is based in Selfridges London W1
Benefits
32 days paid annual leave (pro rata for part time employees)
Monthly competitive commission structure
Extra day off for your birthday
Product allocation with discounted rate
Clothing allowance
Contribution into company pension
Career progression & Training
Length of service rewards
The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply.
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Extra information
- Status
- Closed
- Education Level
- Secondary School
- Location
- London
- Type of Contract
- Full-time jobs
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
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