Dental Receptionist

Job description

Role DescriptionDental Receptionist at Prenton Dental Practice, 79 Prenton Road West, Birkenhead, CH42 9PZ. Full-time working 38.75 hours per week.

Highlights

Semi-Detached converted house with 5 surgeries

Dentally software

Experienced Practice Manager with long standing clinicians & nurses

Qualified nurses available

Convenient transport links close by, just a 2-minute drive from Prenton Village

Free street parking

Benefits

A Role That Matters – Be the friendly face and reassuring voice that sets the tone for every patient's visit.

A Supportive Team – Work alongside skilled dental professionals in a collaborative environment.

Professional Growth – Opportunities for training and progression across our network.

Variety Every Day – From managing diaries to processing payments and supporting patients with information about treatments.

Opportunities Across the UK – Career growth at over 220 practices nationwide.

Responsibilities

Provide a warm, professional welcome to patients and visitors.

Manage appointment bookings and maintain accurate patient records.

Process payments and handle administrative tasks with precision.

Coordinate with dentists, nurses, and practice managers to keep the practice running smoothly.

Promote and upsell dental services and products to support patient care.

Be a key part of creating a positive, friendly atmosphere in the practice.

Qualifications

Previous experience in a customer service or receptionist role is desirable.

Confident communicator with a professional, approachable manner.

Ability to multitask and stay calm under pressure in a busy environment.

Attention to detail and good IT skills for handling bookings and records.

Team player who thrives on helping others.

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