Russian Customer Service Advisor

Job description

Russian Speaking Customer Service Advisor Edinburgh Office Based £26,800 MondayFriday, 8:00am4:30pm Love travel? Fluent in Russian? Ready to build a career in customer service? Were looking for a Russian Speaking Customer Service Advisor to join a vibrant and growing team in Edinburgh.

Find out more about this role by reading the information below, then apply to be considered.

This is a fantastic opportunity for someone who enjoys helping people, solving problems, and being part of a supportive, energetic workplace.

If youre passionate about delivering exceptional service and want to work in a role where no two days are the samethis could be for you.

Whats in it for you? 33 days annual leave Monthly performance-based bonus Free on-site gym Health cash plan Employee wellbeing & assistance programme Enhanced sick pay Enhanced maternity, paternity & adoption policies Ongoing training & career development Regular team events & incentives Refer-a-friend bonus scheme The Role As a Russian Speaking Customer Service Advisor, youll be the first point of contact for customers, supporting them with travel-related queries across multiple channels.

Your day-to-day will include: Handling customer enquiries via phone, email, and live chat Providing solutions with empathy, professionalism, and efficiency Building rapport and delivering a personalised customer experience Staying up to date with company promotions and policies Working collaboratively with your team and contributing to a positive environment What were looking for Fluent Russian and English (essential) Previous customer service experience Strong communication and interpersonal skills Confident using Microsoft Office and handling written communication A calm, solution-focused approach under pressure Positive attitude with a genuine passion for helping customers Why apply? xbpsjku This is more than just a customer service role, its a chance to join a company that invests in its people, offers real progression, and creates a workplace where youll feel valued every day.

Apply now to start your journey in a rewarding, travel-focused customer service career in Edinburgh.

Russian Customer Service Advisor Russian Customer Service Advisor Russian Customer Service Advisor Russian Customer Service Advisor Russian Customer Service Advisor

Extra information

Status

Open

Education Level

Secondary School

Location

Edinburgh

Type of Contract

Full-time jobs

Published at

01-06-2026

Profession type

Customer Service

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English