Ecommerce Category Merchandiser - Hybrid, Growth Focus

Job description

Role: eCommerce Category Merchandiser

Location: Leeds, LS15 8GB We operate a hybrid schedule, 2-3 days a week in the office

Salary: £30,000 - £35,000 per annum, plus up to a 10% annual discretionary bonus and extensive benefits

Contract type: Permanent

Employment type: Full time

Working hours: Monday - Friday, 37.5 hours per week. We work on a core hours principle. Our core hours are 09:30 - 16:00; you can work around these to suit you!

Do you want to work for the nation's largest online pharmacy ensuring excellence for all our patients? We're a market leader in the pharmacy world, with 25 years' experience, helping over 1.8 million patients in England manage their NHS prescriptions from request through to delivery. We are Great Place to Work certified as we consider colleague experience a top priority every day, and as a certified B Corp we also meet high standards of social and environmental responsibility. Our people are fundamental to our success and ensuring we achieve our vision to be a world leading, patient-centric digital healthcare provider. We are committed to continuing to develop a positive, open and honest working environment for all.Role: eCommerce Category Merchandiser

Location: Leeds, LS15 8GB We operate a hybrid schedule, 2-3 days a week in the office

Salary: £30,000 - £35,000 per annum, plus up to a 10% annual discretionary bonus and extensive benefits

Contract type: Permanent

Employment type: Full time

Working hours: Monday - Friday, 37.5 hours per week. We work on a core hours principle. Our core hours are 09:30 - 16:00; you can work around these to suit you!

Do you want to work for the nation's largest online pharmacy ensuring excellence for all our patients? We're a market leader in the pharmacy world, with 25 years' experience, helping over 1.8 million patients in England manage their NHS prescriptions from request through to delivery. We are Great Place to Work certified as we consider colleague experience a top priority every day, and as a certified B Corp we also meet high standards of social and environmental responsibility. Our people are fundamental to our success and ensuring we achieve our vision to be a world leading, patient-centric digital healthcare provider. We are committed to continuing to develop a positive, open and honest working environment for all.

The eCommerce Category Merchandiser is responsible for delivering a best-in-class online merchandising experience across digital healthcare and online medical services. The role drives commercial performance by optimising product and service journeys, enhancing visibility, and improving conversion through data-led insights.

By ensuring online healthcare services are easy to find, understand and access, the role supports a seamless, patient-centric digital experience aligned with the organisation's mission to make healthcare more accessible and convenient.

Why you'll love working with us

We believe great people deserve great support. That's why we offer a benefits package designed to look after your health, finances, career and life outside work.

Financial security & rewards

Competitive contributory pensionOccupational sick payLong-service awards and refer-a-friend bonusesProfessional registration fees covered (GPhC, NMC, CIPD and more)Cycle to Work and Green Car schemes (subject to eligibility)

Family-friendly

Enhanced maternity and paternity payFlexible hybrid working to help balance work and home life

Health & wellbeing

Private healthcare insurance at discounted rates (Aviva)Employee Assistance Programme and in-house mental health supportAccess to discounted gym memberships via Blue Light Card and benefits schemesRegular health and wellbeing initiatives

Career growth

Strong commitment to CPD, training and professional development

Time off & flexibility

25 days' annual leave, increasing with serviceBuy and sell holiday scheme

Everyday perks & exclusive discounts

Blue Light Card and employee discount platformExclusive discounts at The Springs, Leeds25% off health & beauty purchases25% off Pharmacy2U Private Online Doctor services

Culture & community

Regular social events throughout the year

What you'll be doing?

Deliver effective online merchandising across categories and propositions using the BigCommerce platformMaintain website taxonomy, navigation structures, and onsite search functionalityEnsure accurate product setup, including attributes and supporting dataManage and optimise promotional activity to support trading performanceImprove PDPs and PLPs to enhance user experience and conversionUse data insights to implement personalisation, cross-sell and upsell strategiesCollaborate with commercial teams to ensure product availability and high-quality contentPartner with digital marketing teams to optimise landing pages and campaign performanceMonitor and improve key ecommerce metrics (e.g. Conversion, add-to-basket, checkout journey)Manage and publish website content using CMS tools and support search optimisation activities

Who are we looking for?

Proven capability in utilising ecommerce platforms and CMS/page builders (e.g. Storyblok, Shopify, Magento) to deliver effective online merchandisingStrong understanding of ecommerce KPIs (e.g. CVR, AOV, revenue, CTR, add-to-basket) with a clear focus on sales drivers, margins and profitabilityExperience improving PDPs, PLPs and end-to-end customer journeys through UX optimisation and conversion rate optimisation (CRO) techniquesHands-on experience with onsite search optimisation, product ranking, and merchandising strategies (e.g. Sorting rules, lifecycle management)Experience using data and analytics tools (e.g. Google Analytics, dashboards, A/B testing) to drive performance improvementsFamiliarity with promotional tools, trading platforms and agile trading practices (reacting to trends, seasonality, and stock levels)Exposure to personalisation and recommendation tools to enhance customer engagement and conversionStrong understanding of SEO fundamentals and onsite optimisation to improve product/category visibilityConfident stakeholder management skills, with experience collaborating cross-functionally (e.g. Commercial, marketing, tech teams)Strong analytical, technical and communication skills, with proficiency in Excel and a working knowledge of HTML/CSS advantageous

What happens next?

Please click apply and if we think you are a good match, we will be in touch to arrange an interview.

Applicants must prove they have the right to live in the UK.

All successful applicants will be required to undergo a DBS check.

Unsolicited agency applications will be treated as a gift.

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Extra information

Status

Open

Education Level

Secondary School

Location

Leeds

Type of Contract

Full-time jobs

Published at

01-06-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English