Entry Level Customer Service Executive

Job description

We are recruiting an Entry Level Customer Service Executive for an established and fast-growing manufacturer.

Full training will be provided

As a Customer Service Executive, you will play a key role in delivering outstanding service to customers. You will develop a strong understanding of customer needs, process orders efficiently and accurately, and provide proactive solutions to any issues that arise. This role requires a high level of professionalism, attention to detail, and a genuine commitment to exceeding customer expectations.

Key Responsibilities

Customer Service & Order Management

Build and maintain strong customer relationships

Process orders with speed and accuracy

Recommend alternative products when items are out of stock

Promote new products and initiatives

Maximise order fulfilment by liaising with Supply Chain and Warehouse teams

Provide clear and confident product information over the phone

Customer Experience

Deliver exceptional service, consistently going above and beyond

Develop a detailed understanding of individual customer requirements

Demonstrate empathy and offer practical, achievable solutions

Communicate clearly and effectively, both verbally and in writing

Handle complaints professionally, aiming for positive resolution

The ideal candidate will be friendly and professional with good attention to detail and a high level of accuracy.

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Extra information

Status

Open

Education Level

Secondary School

Location

Witney

Type of Contract

Full-time jobs

Salary indication

£26,000 Per Month

Published at

04-06-2026

Profession type

Customer Service

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English