Customer Service Advisor

Job description

Are you looking to join an established business who offer a great deal of perks?

This is a great opportunity to join my Northallerton as my client is looking to recruit a Customer Service Advisor to join their busy team on a full time and permanent basis.

As the successful candidate you will be customer focussed and have excellent communication skills and are fully competent in all Microsoft Office applications and ability to adapt to bespoke ERP system.

Duties will include:

• Order Processing across 3 commercial divisions
• Handling after sales enquiries, providing customers with contract balances
• Handling inbound telephone calls
• Working with production sites to effectively plan workload working to agreed SLAs
• Complaint resolution
• Administrative duties as required

Desired skills and experience:

• Excellent attention to detail.
• Customer service experience within a Commercial environment.
• Creative thinker able to challenge established ways of doing things.
• Excellent interpersonal & relationship building skills.

Extra information

Status

Open

Education Level

Secondary School

Location

Northallerton

Type of Contract

Full-time jobs

Salary indication

£26,000 Per Month

Published at

23-06-2026

Profession type

Customer Service

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English