Senior Support Worker

Job description

We are recruiting a Senior Support Worker to join our service in Hemel Hempstead, Hertfordshire, supporting adults with learning disabilities, autism, and mental health needs. Whether you're new to care or experienced, this is an opportunity to build a rewarding, long‐term career - any truly make a difference!

About the Service – Westbrook House
A residential care service supporting adults aged 18+ in a safe, structured, and supportive environment. The service promotes independence, choice, and wellbeing through tailored, person‐centred support.

Westbrook House is an 8‐bedded home, currently supporting 7 service users:

5 service users are wheelchair users, require hoisting, and support with PEG feeding. 2 service users are more physically able and require support with learning disabilities.

Westbrook House has a warm, friendly atmosphere. There is free parking onsite.

Service User Interests

Outings

Activities in the community

Visiting local day centres

In‐house activities

Arts and crafts

Days out (theme parks, meals out, social activities, Christmas markets)

Holidays and short breaks

Walks in the local park and community

Cooking and baking to develop life skills

The Role

Lead and supervise a team of Support Workers, providing guidance, role‐modelling, and day‐to‐day direction.

Deliver and oversee high‐quality, person‐centred support, ensuring support plans are followed, reviewed, and updated.

Coordinate and participate in meaningful activities, appointments, and community engagement for the people we support.

Maintain high standards of record‐keeping, completing documentation, incident reports, and reviews professionally.

Participate in the Senior On‐Call rota, responding to staff queries, incidents, and operational needs as required.

Who We're Looking For

Confident in leading a team within a care environment

Passionate about person‐centred support

Professional, proactive, and resilient

Able to work independently while also supporting and motivating others

Skilled in communication (written and verbal)

Caring, patient, respectful, and calm under pressure

Able to manage challenging situations with confidence

Flexible and reliable, with the ability to work rota‐based shifts including Senior On‐Call

Committed to maintaining high‐quality standards and excellent practice

Requirements

Ability to work unsociable hours on a rota basis

Drivers desirable but not essential

Enhanced DBS required (paid for by CareTech)

What We Offer

Recommend A Friend Bonus

Up to 28 Days Holiday, inclusive of Bank Holidays

Free DBS Check

Blue Light Card

Stakeholder Pension

Free Employee Assistance Programme

Annual Employee Awards Evening

Employee Recognition Schemes

Ongoing training with clear career progression opportunities, including access to qualifications up to degree level

CareTech Foundation – Opportunity to apply for family and friend's grant

Our Values

Friendly

Positive

Innovative

Empowering

Person‐Centred

Apply today to join a friendly, empowering organisation committed to person‐centred support and creating Extraordinary Days, Every Day.

Some roles may require male or female employees only, where this is a genuine occupational requirement in accordance with the Equality Act 2010.

Strictly no agencies.

Due to the high volume of applications, only shortlisted candidates will be contacted within 7–10 days.

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Extra information

Status

Closed

Education Level

Secondary School

Location

Hemel Hempstead

Type of Contract

Full-time jobs

Profession type

Counselling and Social Services

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English