Customer Services Administrator

Job description

Our client is a long standing, independent employer offering excellent benefits and flexible working conditions.
We are currently seeking a Customer Services Office Administrator to join the Customer Service Team. Ideal candidates will have some previous experience within a manufacturing environment.This is a full-time role offering flexible working including hybrid/remote options.
Duties and Responsibilities will include:

Sales

- To create Sales Orders, ensuring customer details are correct in line with PO requirements

- To create part records for new part requirements/ including necessary BOMs

- To acknowledge Sales Orders within a timely manner

- To create Works Orders for manufactured parts

- To respond to customer requests promptly

Deliveries

- To liaise internally, and with customers to arrange delivery of Sales Orders.

- To arrange necessary transportation, identifying where there may be special customer requirements.

- To generate dispatch notes.

- To ensure that the consignment complies with H&S and environmental requirements (e.g. ADR, DGNs, export docs, etc.)

- To supply copy manuals, drawings, test, and other relevant documentation promptly following dispatch.

- To respond to customer requests regarding deliveries.

Purchasing

Basic purchasing support to cover absences, including:

- Raising purchase orders

- Daily purchasing tasks

- General Office admin tasks

Others

- To maintain records of changing customer requirements

- To adhere to quality procedures at all times

- To adhere to H&S requirements at all times

- To undertake other reasonable tasks as requested

- To maintain a safe & tidy working area and comply with all H&S, environmental and legal requirements

Skills and experience sought:

• We are seeking an enthusiastic candidate with good attention to detail. Previous administration experience, particularly in a manufacturing environment, would be beneficial

• Experience in Microsoft Office

• Experience in MRP/ERP systems would also be beneficial

Our client offers excellent benefits including Bonus, Pension, Sick Pay etc. For more information please apply with CV. We look forward to hearing from you!

Extra information

Status

Closed

Education Level

Secondary School

Location

Clevedon

Type of Contract

Full-time jobs

Salary indication

£28,000 Per Month

Profession type

Admin / Secretarial

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English