Account Manager

Job description

Express Recruitment are working in partnership with a leading professional services organisation in their search for a proactive and commercially minded Account Manager to join their growing Nottingham-based team.

This is an excellent opportunity for an experienced Account Manager, Business Development Executive, Client Manager, or Customer Success professional who enjoys building long-term partnerships and delivering exceptional client service. You'll take ownership of an established portfolio of clients, working closely with key stakeholders to ensure service excellence whilst identifying opportunities for growth and strengthening existing relationships.

Joining a supportive and collaborative environment, the successful candidate will have the opportunity to make a real impact by driving client engagement, improving service delivery, and contributing to the continued success of a highly respected business.

Roles & Responsibilities

• Build, manage, and develop strong relationships with key decision-makers across an allocated client portfolio
• Identify opportunities to increase revenue, improve service delivery, and maximise client retention
• Manage client pipelines and provide accurate forecasting and activity updates to senior management
• Act as the primary point of contact for client queries, concerns, and service-related matters, ensuring timely and effective resolution
• Work collaboratively with internal departments to ensure service delivery expectations are met whilst identifying opportunities for cross-selling additional services

Skills & Experience

• Previous experience within an Account Management, Business Development, Customer Success, Client Relationship Management, or Sales role
• Excellent communication and relationship-building skills with a customer-focused approach
• Strong organisational skills with the ability to manage multiple priorities and deadlines
• Results-driven mindset with experience working towards targets, KPIs, and performance objectives
• Proficient in Microsoft Office applications; previous CRM system experience would be advantageous

About Express Recruitment

Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, "exceeding expectations every time" for over 267,000 candidates.

We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations.

Find all of our current vacancies on https://bit.ly/3IaEnI7

Not quite found the right role for you yet? Let us do the scrolling for you! Your search for a new role has never been so easy, just fill in our contact form on https://bit.ly/3NHa9NR or give us a call on 0115 924 0010 and we will do the rest for you.

Vacancy Summary

Location: Nottingham

Salary: c£40,000 plus quarterly bonus

Hours: 35 Hours Per Week

Job Type: Full Time, Permanent

Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. Are those of an Employment Agency.

Extra information

Status

Open

Education Level

Secondary School

Location

Nottingham

Type of Contract

Full-time jobs

Published at

06-06-2026

Profession type

Accountancy

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English