Merchant Operations Associate - E-Commerce

Job description

The Role

You will work within a merchant operations function, reporting into a senior operations lead, to support and scale merchant-facing products and partnerships. The objective of the project is to improve merchant experience and unlock new value through operational excellence, data-driven insights, and cross-functional delivery.

Responsibilities

• Manage merchant products and service partnerships from concept through to scaled playbooks
• Identify and resolve friction points in the merchant journey, including operational and service issues
• Work cross-functionally with product, legal, marketing, sales, and operations teams to deliver improvements

Requirements

• 3–5 years’ experience in strategy, operations, or consulting roles
• Background in fast-paced tech, E-commerce, marketplace, or FMCG environments
• Strong ownership mindset with experience optimising complex operational process
• Solid analytical capability, including spreadsheet modelling and comfort working with dates

Details

• Start date: Immediate - June 2026
• Duration: 4 Months Contract
• Day rate: £200 PAYE
• Location: London ~ 3 days a week

Extra information

Status

Open

Education Level

Secondary School

Location

City of London

Type of Contract

Full-time jobs

Published at

11-06-2026

Profession type

Logistics jobs

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English