Receptionist

Job description

Job Description

We are seeking an exceptional Receptionist / Administrative Assistant to join a prestigious private medical practice renowned for delivering an outstanding level of care to a discerning clientele, including high-profile individuals, VIPs, celebrities, and international patients.

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This is a busy, fast-paced front-of-house role where professionalism, discretion, and impeccable attention to detail are essential. As the first point of contact for patients, you will play a pivotal role in ensuring a seamless and first-class experience from arrival through to departure.

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Key Responsibilities

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• Providing a warm, professional, and polished welcome to patients and visitors

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• Managing a busy reception desk and handling incoming calls and enquiries

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• Coordinating appointments, diaries, and patient bookings

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• Maintaining accurate patient records and administrative documentation

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• Liaising with consultants, clinicians, and external providers

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• Processing payments and managing confidential information with complete discretion

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• Supporting the wider administrative team to ensure the smooth running of the practice

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• Delivering exceptional customer service at all times

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About You

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• Previous experience within private healthcare, medical reception, or healthcare administration would be highly advantageous

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• Alternatively, candidates with strong administrative or customer-facing experience and a genuine passion for private healthcare will also be considered

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• Exceptionally well-presented, articulate, and professional

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• Bright, proactive, and highly organised

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• Meticulous attention to detail with excellent accuracy

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• Comfortable working in a fast-paced environment whilst maintaining the highest standards

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• Strong communication and interpersonal skills

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• Naturally discreet with the ability to handle sensitive and confidential information

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• Confident using Microsoft Office and practice management systems

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What's on Offer

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• The opportunity to work within a highly respected private medical practice

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• Exposure to a prestigious client base

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• A supportive and professional team environment

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• Excellent career development opportunities within the private healthcare sector

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• Competitive salary and benefits package

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If you pride yourself on delivering exceptional service, thrive in a professional environment, and have a passion for healthcare, we would love to hear from you.

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Extra information

Status

Open

Education Level

Secondary School

Location

Central London

Type of Contract

Full-time jobs

Published at

13-06-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English