Customer Analyst

Job description

Customer Analyst

£45,000–£50,000 + Bonus

Stratford-upon-Avon (Hybrid – 1x Day a Week in Office)

If you’re a SQL-heavy analyst tired of insight going nowhere, this is where your work actually turns into live customer campaigns! Brand-new role, strong team, and a business investing heavily in customer data + marketing capability.

The Company

You’ll be joining a leading UK insurer with a strong reputation for customer experience and long-term stability; they’re in the middle of a major data transformation, with new platforms, better access to customer data, and a real push towards data-led decision making across the business.

The Role

Sitting in the Customer Selections & Analytics team, you’ll own the delivery of campaign selections end-to-end. This is a hands-on SQL role with clear commercial impact.

Key responsibilities:

• Build and deliver campaign selections using SQL
• Translate marketing briefs into technical requirements
• Work across CRM, transactional & engagement datasets
• Support test & learn campaigns and performance tracking
• Push selections into CRM (moving to Dotdigital)
• Plan and manage campaign cycles 1–2 months ahead

You’ll work across Financial Services, Personal Lines & Commercial, giving you broad exposure across the business.

Your Skills & Experience

• Strong SQL
• Background in campaign selections / CRM / customer analytics
• Experience working with large datasets
• Ability to translate business needs into data outputs

The Benefits

• £45,000–£50,000
• Bonus

How to Apply

Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page.

Extra information

Status

Open

Education Level

Secondary School

Location

Stratford-Upon-Avon

Type of Contract

Full-time jobs

Published at

12-06-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English