Customer Service Advisor

Job description

Job Description

My client was founded in 1971 and was initially established for car servicing and repairs. The company has continued to grow its expertise by becoming an expert in tuning carburettors and fuel systems.As the Customer Service Advisor, you are responsible for answering phone calls, emails and fax enquiries from retail and trade customers. Additionally, the successful candidate will provide technical advice and assistance on products to aid customer decision making, input customer orders into the system, advise customers of delays to their order, advise on the returns procedures, advise customers on restoration service, liaise with the Marketing Department, and assist/train Sales assistants with mechanical knowledgeWhat we would like from the Customer Service Advisor:Experience working in a customer service roleExperience providing technical advice to customersGreat telephone/email mannerGreat communication skillsExperience in inputting customer orders into the computer systemWhat we offer the Customer Service Advisor:Salary up to £28,337 doe20 days holiday plus bank holidays (3 days held for Christmas Shutdown) and an additional day accumulated each year worked, capped to 25 daysComprehensive benefit platform entitling colleagues to retail, holiday and services discountsPensionFree ParkingLife Assurance PackageLife Insurance SchemeIf this opportunity as a Customer Service Advisor is of interest to you, dont hesitate and get in touch asap!Click to apply or contact Luke Tanner at Orion RecruitmentINDKATPBN1_UKTJ

Extra information

Status

Open

Education Level

Secondary School

Location

Salisbury

Type of Contract

Full-time jobs

Published at

12-06-2026

Profession type

Customer Service

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English