Flagship Boutique Manager – Luxury Jewellery and Watches

Job description

Flagship Boutique Manager – Luxury Jewellery and Watches

Location: London

Our client is a globally renowned, prestigious manufacturer of luxury watches, high-end jewellery and accessories.

We are seeking an exceptional Boutique Manager to lead the London Flagship, delivering a world-class client experience while driving commercial performance, team excellence, and brand prestige. This is a rare opportunity for a refined retail leader with a passion for craftsmanship, clienteling, and luxury service to join a brand defined by elegance, heritage, and excellence.

The opportunity

As Boutique Manager, you will work closely with the UK Director to inspire and lead a high-performing team, uphold impeccable brand standards, and create memorable experiences for a discerning clientele. You will play a key role in driving sales growth, developing long-term client relationships, and ensuring that every detail of the boutique reflects the sophistication of the brand.

Responsibilities

• Lead, coach, and motivate a high-performing boutique team to consistently deliver exceptional sales performance, client acquisition, and repeat business through outstanding clienteling and commercial leadership.
• Act as a trusted deputy to the UK Director, taking ownership of boutique operations and team leadership.
• Create a warm, personalised, and unforgettable client journey for every visitor, with service that reflects the standards of a world-class luxury house.
• Maintain impeccable presentation across the boutique, ensuring visual merchandising, ambiance, and operational standards are always flawless.
• Oversee daily operations including rosters, opening and closing procedures, stock control, security compliance, and transactional accuracy.
• Support boutique events, local partnerships, and networking opportunities that enhance brand visibility and attract new clientele.

The ideal candidate

• An inspiring and polished retail leader with experience in luxury retail, ideally jewellery, watches, or a similarly service-led environment.
• Strong commercial awareness, a genuine passion for people development, and a natural ability to build trust with high-value clients.
• Proven experience leading teams in a luxury setting
• A strong track record in sales growth, client relationship management, and service excellence.
• Confidence in managing boutique operations, administration, and stock-related processes with precision.
• Excellent communication skills, organisational ability, and attention to detail.
• A highly professional personal presentation aligned with a luxury brand environment.

This is a high-profile opportunity to represent a prestigious luxury jewellery brand which values refined leadership, entrepreneurial thinking, and meaningful client relationships, offering the chance to make a visible impact in a beautifully curated retail environment.

Apply

EJF Search is the retained recruitment partner for this position. For a discreet confidential discussion, please apply or email team@ejfsearch.com

No agencies please, all direct and indirect CVs will be forwarded on to EJF Search.

Extra information

Status

Open

Education Level

Secondary School

Location

London Area

Type of Contract

Full-time jobs

Published at

14-06-2026

Profession type

Retail

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English