Account Manager – School Travel

Job description

Account Manager – School Travel

Location: Brighton (hybrid) 3 days a week in office and 2 days at home

Hours: Full-time

Salary: £27,000 plus £15,000 OTE

Inspire young minds through travel. Build lasting relationships. Drive growth.

We’re looking for a passionate, driven Account Manager to join our team and play a key role in delivering exceptional educational travel experiences.

This is an exciting opportunity for someone who thrives on building relationships, delivering outstanding customer journeys, and achieving ambitious sales targets — all while working in a rewarding sector that makes a real difference to schools and students.

The Opportunity

As an Account Manager, you will:

• Own and grow a portfolio of school customers, driving both retention and new business growth
• Deliver a first-class customer experience from initial enquiry through to trip delivery
• Act as the main point of contact, anticipating customer needs and crafting tailored trip solutions
• Increase trip bookings through recommendations and referrals
• Build long-term partnerships through school visits, events, and regular engagement
• Work collaboratively with internal teams to ensure seamless delivery and service excellence
• Track performance against targets, margins, and customer insights to continuously improve results

What We’re Looking For

Non-negotiable:

• Experience in School Travel or Travel Industry

Essential:

• Proven experience in sales, account management, or customer-facing roles
• Strong relationship-building and communication skills
• Commercial awareness and confidence working towards targets
• Excellent organisation and attention to detail
• Ability to manage multiple priorities and deliver consistently high standards
• Full UK driving licence (for school visits)

Desirable:

• Experience working with schools or educational groups
• Knowledge of itinerary planning or group travel logistics

What You’ll Bring

• A passion for travel and education
• A consultative, solutions-focused approach
• Strong listening skills and the ability to tailor experiences to customer needs
• A collaborative mindset and commitment to team success

What We Offer

• The opportunity to experience trips first-hand
• Hybrid working with a supportive, flexible culture
• Up to 25 days holiday (plus your birthday off )
• Dedicated learning & development days
• A warm, people-first environment where your ideas and impact truly matter

Ready to make an impact?

If you’re an experienced travel professional with a passion for building relationships and delivering unforgettable experiences, we’d love to hear from you.

Apply now and help shape extraordinary journeys for students and teachers alike.

Extra information

Status

Open

Education Level

Secondary School

Location

Brighton

Type of Contract

Full-time jobs

Published at

15-06-2026

Profession type

Teaching / Instructors / Guides

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English