Customer Advisor

Job description

Customer Advisor

Location: Macclesfield, Cheshire

Salary: £25,997.34increasing to£26,769.84after 6 months

Hours: Full time 37 hoursper week (permanent).

Peaks & Plains Housing Trust is a local company with a portfolio of approximately 5000 homes in Macclesfield and the surrounding areas. We are passionate about what we do in providinghigh qualityhomes and investing in our communities to improve people's lives.

Weare excited to announce that wenowhave afulltimeCustomerServicesAdvisor vacancy within our fantasticCustomerExperience team.

Customers are at the heart of everything wedoand we are looking for someone who will be committed to the Customer Experience team long term, being at the forefront in delivering afirst-classservice to our residents.

As an advisor you will be dealing withdifferent typesof enquiries including repairs, rents,anti-socialbehaviourandinvestmentworks. To do this,werelooking forsomeone who is confident in dealing with different sorts of questions,has a resilient personality and thriveswithin a multi-channel contact centre.

Our teamdeal with calls,emailsandlive chats so no two days are the same.

The rolecomewith greatbenefitstoo, fromahealthcash plan toa generous holiday allowance,agileworking and a focus on training and development.

Onceinitialtraining is completed at the office(around 3 months),youllhave theoptionto undertake some days working from our stylish office and other days working from home.

Wherever you areworking,youllbe made to feel part ofa reallyexpertandsupportiveteam.

Closing Date:Friday 26thJune2026

Extra information

Status

Open

Education Level

Secondary School

Location

Macclesfield

Type of Contract

Full-time jobs

Salary indication

£24,000 Per Month

Published at

17-06-2026

Profession type

Customer Service

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English