Care Assistant

Job description

Job Title: Care Assistant We have a number of roles available across multiple homes, Omagh and Derry. Reports to: Nurse In Charge Department: Care & Nursing Services About Easteden At Easteden, we are committed to delivering high-quality, person-centred care and support within environments that are welcoming, compassionate and empowering. We believe every individual deserves to feel valued, respected and safe, and we strive to promote dignity, wellbeing, independence and meaningful outcomes and positive experiences for the individuals we support. As a growing and values-led organisation, Easteden operates a diverse range of care homes and services, including Owen Mor Care Centre, Mullaghcarn Care Centre, Granard Residential Home and Slieve Na Mon Care Centre, alongside our wider support functions and operations. We are continually strengthening our people, services and systems as we help positively shape the future of care. Across our organisation, we foster a culture built on collaboration, professionalism, compassion and continuous improvement, where colleagues are encouraged to contribute, develop and thrive. We are proud to offer an environment that is supportive, professional and people-focused, where diversity, inclusion and respect are valued, and talented individuals can build meaningful careers while making a genuine difference to the lives of others. Role Summary To provide high-quality, compassionate and person-centred care and support to residents within the Home, promoting dignity, wellbeing, independence, choice and quality of life at all times. The Care Assistant plays an important role in supporting residents with their individual physical, emotional, social and wellbeing needs while contributing to a safe, welcoming and inclusive environment. The role involves supporting residents with daily living activities, meaningful engagement and positive experiences in accordance with individual care plans, organisational policies and regulatory standards. The Care Assistant will work collaboratively with nursing, care and wider multidisciplinary teams to support safe and effective service delivery across the Home. The role may involve supporting residents living with dementia, mental health conditions, behavioural support needs or complex care requirements depending on the service environment. Key Responsibilities Service Delivery & Stakeholder Experience Deliver compassionate, high-quality and person-centred care tailored to individual resident needs, preferences and abilities. Support residents with activities of daily living including personal care, dressing, mobility, nutrition, hydration, emotional and social wellbeing. Promote resident dignity, privacy, independence, choice and rights at all times. Support residents to express their individuality, preferences and choices within daily life and routines. Assist residents to participate in meaningful activities, social engagement and positive daily experiences that enhance wellbeing and quality of life. Support opportunities for residents to maintain social connection, confidence and participation within the Home and the wider community. Welcome new residents and support them in settling comfortably into the Home. Observe and report changes in resident wellbeing, presentation, emotional state or behaviour appropriately to senior staff or nursing colleagues. Support residents with eating and drinking where required and report any concerns regarding nutrition or hydration appropriately. Maintain respectful and professional relationships with residents, relatives, visitors and external professionals. Contribute to maintaining a welcoming, inclusive and respectful environment for residents and visitors. Support special occasions, wellbeing initiatives and engagement activities within the Home where appropriate. Communication & Collaborative Working Work collaboratively with nursing, care, housekeeping, catering, activities and wider multidisciplinary teams. Participate positively in handovers, team meetings and communication processes to support safe and effective care delivery. Escalate concerns, incidents, accidents, safeguarding matters or changes in resident wellbeing promptly and appropriately. Communicate professionally and compassionately with residents, families, colleagues and visitors. Support positive teamwork and contribute to a respectful, supportive and collaborative working environment. Maintain appropriate professional boundaries and confidentiality at all times. Governance, Compliance & Professional Standards Deliver care in accordance with individual care plans, risk assessments, organisational policies and professional standards. Maintain accurate records and documentation as required, including care records, monitoring charts and daily reporting systems. Support safe working practices and comply with infection prevention and control, health and safety, safeguarding, moving and handling and medication-related procedures where appropriate. Maintain high standards of cleanliness, safety and environmental presentation throughout the home. Use equipment, supplies and organisational resources responsibly and report maintenance or safety concerns appropriately. Promote a culture of safeguarding, dignity, accountability and continuous improvement within the Home. Ensure compliance with RQIA, NISCC and organisational requirements where applicable. Adhere to safeguarding, emergency procedures, fire safety requirements and organisational health and safety processes at all times, escalating concerns appropriately and without delay. Professional Development & Continuous Improvement Participate fully in induction, mandatory training, supervision and continuing professional development activities. Achieve and maintain registration with the Northern Ireland Social Care Council (NISCC) where required. Maintain awareness of current good practice, organisational procedures and developments relevant to the care sector. Demonstrate a commitment to continuous learning, reflective practice and the ongoing development of professional knowledge and skills. Contribute positively to service improvement and quality initiatives within the Home. Values & Behaviours Demonstrate compassion, professionalism, integrity and respect in all interactions. Promote equality, diversity, inclusion, dignity and human rights across all aspects of care delivery. Demonstrate empathy, patience, resilience and a positive approach to supporting residents and colleagues. Recognise personal limitations and seek guidance or support appropriately when required. Contribute positively to Eastedens culture of collaboration, accountability and person-centred care. Additional Responsibilities Attend meetings, training sessions and organisational events as required. Support wider home operations where reasonably required within the scope of the role. Undertake any other duties reasonably requested in line with the scope, responsibility and seniority of the role. Job Description Review Whilst Easteden seeks to maintain consistency in role design and expectations across the Group, some duties and responsibilities may reasonably vary depending on the location, service type, operational requirements or structure of the individual service. Any such variations will remain consistent with the overall purpose, skill level and core responsibilities of the role and will not fundamentally alter the nature of the position. This job description outlines the primary duties, responsibilities and expectations of the role at the time of issue. As Easteden continues to grow and evolve, the responsibilities and scope of the role may reasonably develop in line with organisational needs, service requirements and operational priorities. Employees will be consulted and notified of any significant or material changes to the role in accordance with organisational procedures. The Requirements Essential Criteria Qualifications & Registration GCSE Grade C or above in English and Maths (or equivalent qualification); OR demonstrable literacy, numeracy and communication skills appropriate to the role. Willingness to achieve and maintain NISCC registration. Willingness to participate in mandatory training and ongoing professional development. Experience & Knowledge Experience supporting vulnerable adults within a care, healthcare, community or informal caring setting; OR Demonstrable understanding of person-centred care and supporting individuals with daily living needs through employment, voluntary work, unpaid caring responsibilities or lived experience. Understanding of dignity, safeguarding, wellbeing and person-centred support principles. Service Delivery & Engagement Ability to provide compassionate, person-centred care and support tailored to individual resident needs and preferences. Ability to support residents with personal care, mobility, nutrition, hydration, social and emotional wellbeing needs. Ability to demonstrate empathy, patience, professionalism and emotional resilience within a care environment. Communication & Interpersonal Skills Ability to communicate effectively in spoken and written English with residents, families, colleagues and external professionals in order to support safe, compassionate and effective care delivery. Strong communication and interpersonal skills with the ability to engage professionally and compassionately with residents, families, colleagues and visitors. Ability to demonstrate empathy, professionalism, resilience and sound judgement within a dynamic care environment. Team Working & Personal Attributes Positive, flexible and professional approach with the ability to work independently and collaboratively within a team environment. Ability to respond appropriately to changing resident needs and seek guidance or support where required. Commitment to promoting dignity, inclusion, respect and person-centred care. Governance, Safety & Professional Standards Understanding of the importance of confidentiality, safeguarding, infection prevention and control, health and safety and professional boundaries. Commitment to maintaining accurate records and complying with organisational policies and procedures. IT & Administration Ability to maintain basic care records and documentation accurately. Basic organisational and communication skills. Other Requirements Flexibility to work shifts, including evenings, weekends and public holidays where required. Ability to undertake duties associated with supporting residents within a care environment. Satisfactory AccessNI clearance at the level required for the role and in accordance with organisational and regulatory requirements. Desirable Criteria Qualifications & Registration NVQ Level 2 or Level 3 in Health & Social Care (or equivalent). Experience & Knowledge Experience supporting individuals living with dementia, mental health conditions, behavioural support needs or complex care needs. Passion for delivering compassionate, person-centred care and supporting resident wellbeing. Service Delivery & Engagement Experience supporting activities, social engagement or wellbeing initiatives within a care environment. Communication & Interpersonal Skills Experience working collaboratively within multidisciplinary teams. Governance, Safety & Professional Standards Awareness of RQIA minimum standards and governance requirements within regulated care services. IT & Administration Experience using electronic care planning or digital documentation systems. Other Requirements Full clean driving licence. The above outlines the primary experience, skills and competencies required for the role. We recognise that individuals may join Easteden with different levels of experience and expertise and we are committed to supporting continuous learning, development and career growth. The successful candidate will be encouraged to develop these competencies over time in line with both personal development goals and the evolving needs of the organisation.

ADZN1_NI

Extra information

Status

Open

Education Level

Secondary School

Location

London

Type of Contract

Full-time jobs

Published at

20-06-2026

Profession type

Home Care Jobs

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English