Credit Controller - Student Properties

Job description

Manchester

Permanent

Who are we?
MCR Property Group is a leading real estate investment and development company with a diverse portfolio of residential, commercial, and industrial properties. We are committed to delivering exceptional value and quality to our clients and tenants. As we continue to grow, we are seeking a highly motivated and detail‐oriented operational, support and commercial staff.

About The Role
We are looking for an experienced Credit Controller to manage the credit control function within our student division. You will be responsible for ensuring the timely collection of outstanding rent and fees from our student tenants, maintaining accurate records, and resolving any payment discrepancies. The ideal candidate will have a strong background in credit control, excellent communication skills, and a commitment to maintaining positive tenant relationships.

As part of the credit control team, you will monitor student accounts to ensure timely payment of rent and fees. You will communicate with students regarding outstanding balances and payment schedules, review and analyse tenant payment histories, and identify trends or issues.

You will implement effective debt collection strategies to minimise arrears and make regular phone calls to tenants who are in arrears. Sending reminders, statements, and notices to tenants with overdue accounts will be part of your tenant portfolio management. You will also need to initiate legal actions or escalated cases to collection agencies when necessary.

Maintaining accurate and up‐to‐date records of tenant accounts, payments and correspondence is paramount. You will be proficient in record keeping and prepare regular reports on the status of tenant accounts for management review.

Communication is key. By responding promptly to tenant inquiries related to their accounts, you will gain trust and rapport with tenants. You will provide clear and courteous explanations of billing and payment matters and have the skills to negotiate and establish payment plans with tenants as needed.

What you will need
A relevant qualification in Finance or Accounting within a property arena is preferred, or proven experience in property credit control or a similar role. Some knowledge of property management software and financial systems is needed. Training will be provided on our proprietary software. Good experience working with Microsoft Office suite, with the ability to work independently and as part of a team.

Benefits

Salary of £29,000 to £32,000 per annum

Professional development opportunities

Friendly and collaborative work environment

Free Gym Access

Birthdays given as a Day Off

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Extra information

Status

Open

Education Level

Secondary School

Location

Manchester

Type of Contract

Full-time jobs

Published at

25-06-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English