Job description
An opportunity has arisen in our Imperial Suite team, and we are looking for an Imperial Suite Team Leader to join us at Bettys Café Tearooms in Harrogate. The Imperial Suite offers our bookable afternoon tea across 5 days a week, alongside private events, meetings and functions. As an Imperial Suite Team Leader, you will be responsible for achieving excellence in customer service, engaging and motivating a team, as well as maintaining the highest brand, food hygiene and health & safety standards, all within a fast-paced environment. This is a Part Time role working 24 hours over 3 days. The start and finish times can vary depending on opening hours of the branch, this may include some early mornings or later finishes (no split shifts.) You will be required to work at least one day at the weekend every week. If you would like to discuss working patterns, please provide more details in your application.
About you You'll have a background in customer service or hospitality. You'll have experience in managing and motivating a team. You will have good communication skills and the ability to work well with others as we rely on our strong team ethic to deliver the highest levels of quality and customer service. You will have the desire to learn all about our products and be able to confidently share your knowledge and enthusiasm with our customers. You'll have some knowledge of food safety and health and safety procedures.
What we offer you As a minimum, all our employees receive free meals, drinks and snacks while at work, a quarterly discretionary profit-share bonus, holiday allowance with the option to buy and (in some cases) sell additional days, company-wide employee discounts, access to our health cash plan, wellbeing support, company funded counselling, and enrolment in the company pension. We also offer a range of development opportunities no matter your role and ambitions. We encourage everyone to explore what makes them the best version of themselves, and we do this through external training programmes, apprenticeships and internal 1:1 coaching schemes.
The closing date for this vacancy is 1st July 2026.
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Extra information
- Status
- Open
- Education Level
- Secondary School
- Location
- Harrogate
- Type of Contract
- Full-time jobs
- Published at
- 27-06-2026
- Profession type
- Management
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
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