Communications & Engagement Officer (Part-time)

Job description

Requirements

Part-time (22.5 hours per week)

Demonstrable knowledge of and/or interest in refugee, employment or migration sectors

Experience in a communications or fundraising role (this doesn't have to be in the UK)

A demonstrable understanding of key communications and fundraising principles, whether through direct experience or study, and including:

Understanding audiences

User journeys

Developing key messaging

Audience stewardship

Working with brand guidelines

Experience of creating high quality campaigns or content to inspire or drive action

Experience creating written and multi-media (photography/graphics/video) content for social media, websites and/or emails

Strong copywriting, editing and proofing skills, and the ability to tailor content for different audiences and channels

Excellent relationship-building skills, and confidence working with colleagues at all levels of seniority

Ability to work on own initiative, take responsibility for work, and learn from challenges and successes

A proactive and creative approach to problem solving and idea generation

Comfortable within a fast‐paced team and able to prioritise multiple projects

Ability to pay close attention to detail, to maintain communications quality and accuracy

Experience with administrative, team communication and workload management applications, preferably including the Microsoft Office 365 suite

Experience with one or more of the following:

Design tools such as Canvao Photography and film editing

Website CMS software

Email broadcast platforms

Social media scheduling platforms

(Desirable) Lived Experience of Breaking Barriers' cause

(Desirable) Experience using Salesforce, or another CRM system

(Desirable) Knowledge of GDPR and data protection principles as they apply to communications and fundraising

(Desirable) Experience of monitoring and evaluating communications or fundraising activities

What the job involves

Reports to: Senior Communications Manager

Location: Contracted to Breaking Barriers' office in London, with some expectation of travel

The Communications & Engagement Officer is a key role within Breaking Barriers' Income and Engagement Directorate

It helps refugees find meaningful employment through communications and fundraising activities that maintain and grow relationships with partners, funders, supporters and relevant influential organisations and individuals

The post holder reports to the Senior Communications Manager, and works closely with the Head of Public Engagement, Senior Digital Marketing Manager and Fundraising & Partnerships Officer

They also lead or participate in activities involving colleagues across Breaking Barriers' teams and our refugee clients

This role contributes to the implementation of our communications, engagement and fundraising strategies, and is closely involved in team planning – including input into operational plans and communications campaigns to steward and inspire key audiences

The Communications & Engagement Officer is responsible for the planning and creation of day‐to‐day communications across our owned channels, with a particular focus on social media

They are also responsible for managing social media interactions and outreach, and for creating selected content for Breaking Barriers' website

The post holder helps the Senior Communications Manager to ensure that organisational content complies with brand guidelines

And they play a key role in data management – maintaining our multi‐media asset bank and the storytelling data within our Salesforce CRM

This role will suit a team player who is able to build strong relationships across Breaking Barriers to support content creation, ethical storytelling and impact

The post‐holder should be comfortable in a fast‐paced environment, solution‐focused and creative, whilst having a good eye for detail

And, of course, they should have a passion for stewarding, inspiring and mobilising audiences through high‐quality, engaging communications

Communications planning and delivery (60%)

Work with the Senior Communications Manager to manage the communications calendar

Collaborate with colleagues across Breaking Barriers, especially the Income & Engagement and Services teams, to source content that reaches, engages, stewards our key audiences – including partners, funders and individual supporters

Plan, create and schedule written and multi‐media (graphics, videos, photos) content on social media platforms

Plan and create or coordinate longer‐form content, including case studies, articles and blogs

Contribute to the delivery of integrated communications campaigns that support income generation, brand awareness and positioning amongst key audiences

Support the continual improvement of our communications by monitoring and evaluating their own work and implementing recommendations

Support the development of communications, engagement and fundraising strategies and input into team planning.

2. Community and supporter engagement (30%)

Manage and engage with our organic social media communities

Pro‐actively engage with relevant organisations and individuals via social media, in line with agreed strategies

Help develop and manage our growing community of storytellers with lived experience of life as a refugee

3. Other responsibilities (10%)

Update storytelling data in the Salesforce CRM, and undertake other administrative tasks

Take responsibility for maintaining Breaking Barriers' asset bank of photographs, videos and graphics

Advise and support colleagues on compliance with brand guidelines, and create brand resources

Represent the Public Engagement team at selected events, including photographing or filming key moments and activities

Support other teams with ad‐hoc requests for communications support

Take a proactive approach to professional development

Take on other marketing and communications tasks as required

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Extra information

Status

Open

Education Level

Secondary School

Location

London

Type of Contract

Full-time jobs

Published at

27-06-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English