Product Guide (Sales Associate) - Full-Time / Temporary Contract - Manchester (M/F/D)

Job description

Your Opportunity at Arc'teryx
As we grow across Europe, we're looking for people who lead with curiosity, learn by doing and want a long‐term path in retail. At Arc'teryx we believe there's always a better way and that guides how we develop our teams, and our "Leave It Better" spirit shapes the way we work.

Our Product Guides grow through hands‐on learning, steady coaching and opportunities across stores, regions and teams.

We're looking for a passionate Product Guide (all genders) to join our team at our Store in Manchester on a fixed‐term contract until end of May 2027.

You're the face of our brand – bringing energy, expertise, and unforgettable experiences to every guest. You live for the outdoors, love our products, and share that passion authentically. You grow with us, lift others up, and help shape a community that thrives on connection, nature, and bold ideas.

Responsibilities

Create Meaningful Guest Experiences: you bring energy and expertise to every interaction – sharing product knowledge, solving problems, and helping guests find gear that fits their needs and passions.

Live the Brand, Inside and Out: As a true Arc'teryx ambassador, you represent our values both in‐store and in the community. You stay curious, keep learning, and inspire others to connect with nature.

Grow and Collaborate: You develop your skills with the support of your team, contribute to brand initiatives, and help elevate the store experience through feedback and collaboration.

Keep the Store Running Smoothly: From processing transactions and handling guest expectations to unpacking inventory and supporting daily tasks‐you help make sure everything flows.

Life in Our Stores
You'll be part of a team that enjoys spending time outdoors together, shares product knowledge, builds strong guest relationships, and takes pride in the details. The work is hands‐on, thoughtful and rooted in connection to the outdoors and community.

Qualifications

Guest‐Centric Mindset: a passion for delivering exceptional guest experiences and fostering brand loyalty through service, storytelling, and community engagement.

Own Your Impact: you take responsibility, stay self‐motivated, and love solving problems. You seek smart solutions, even when they're not the easiest.

Disruptive Evolution: you challenge the status‐quo, inspire new ideas, and embrace continuous improvement – for yourself and those around you.

Language Skills: fluency in both the local language (e.g., German) and English is essential.

Flexibility: willingness to work key retail periods (e.g., Black Friday and holiday season) and ability to lift up to 30 lbs as needed.

Hours

Fixed Term Contract ending on 31/05/2027

Full Time – 30‐40 hours per week (5 days per week)

Compensation
Hourly

Perks & Benefits

LIVE IT: Time and space to connect with nature and pursue a purposeful life

Scheduling Support: Predictable scheduling/ rota planning that supports team balance

Arc' Adventure: An employee recognition program offering outdoor experiences

Growth & Learning: Access to leadership training, skill‐building workshops and career development programs

Wellbeing Resources: Support programs that promote physical, mental and financial wellbeing

Gear Access: Generous employee purchase program + industry pro deals

Care & Repair: Access to product care guidance and repair services align with our ReBIRD commitment

*Benefits may vary by role and location

Equal Opportunity
Arc'teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

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Extra information

Status

Open

Education Level

Secondary School

Location

Manchester

Type of Contract

Full-time jobs

Published at

25-06-2026

Profession type

Sales

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English