Head of Student Finance and Income

Job description

Overview
Head of Fees and Income – Department: Finance – Location: London, Greenford – Type of Contract: Permanent (On-Site). Our vision is to change lives through education. This dynamic role leads the charge in managing tuition fees, billing, and income collection across the institution, driving financial sustainability, ensuring regulatory compliance, and delivering a seamless experience for students and staff.

What You'll Be Doing

Leading the strategic development of tuition fee policies and payment plans

Overseeing student billing, income collection, and debt recovery processes

Ensuring compliance with UK regulations (CMA, SLC, OfS, etc.)

Collaborating across departments to enhance the student journey

Managing a high‐performing team focused on service excellence

Providing insights and reports to senior leadership and governing bodies

What We're Looking For

Proven experience in student finance within higher education or a similar environment

Strong knowledge of UK tuition fee structures and funding models

Excellent financial acumen and experience with financial systems and reporting tools; strong leadership and team management skills

Exceptional communication skills and stakeholder engagement abilities

Demonstrable ability to develop and implement fee policies and procedures aligned with strategic goals

Experience in managing debt recovery processes and improving income collection efficiency

Proficiency in data analysis and income forecasting to support financial planning

Knowledge of compliance requirements related to CMA, SLC, OfS, and student finance; ability to work collaboratively across departments and influence senior stakeholders

Desirable

Experience in private higher education

Professional finance qualifications (e.g., ACCA, CIMA)

Your Impact

Drive accurate income forecasting and reporting

Improve billing efficiency and debt recovery outcomes

Enhance student satisfaction through clear, responsive fee management

Support institutional financial health and strategic planning

What We Offer

25 days annual leave, plus 8 public holidays

1 extra day of leave per year of service, up to a maximum of 5 days

Workplace pension scheme

Tuition reimbursement for career development courses

Flexible benefits: Cycle to Work, Workplace Nursery, Techscheme, and more

Perks@Work discounts platform, wellbeing centre, and more

Reward and recognition programme

£500 award employee referral scheme

Discretionary annual performance bonus

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Extra information

Status

Open

Education Level

Secondary School

Location

Forest Hill

Type of Contract

Full-time jobs

Published at

27-06-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English