Portering officer- Bank

Job description

Main area Portering Grade Band 2 Contract Zero Hours Bank Post Hours
Flexible working
Other
0 hours per week (7am - 3pm, 3pm - 11pm, 11pm-7am) Job ref 205-8054373
Employer University Hospitals of North Midlands NHS Trust Employer type NHS Site County Hospital Town Stafford Salary £25,272 Per Annum Salary period Yearly Closing 22/06/2026 23:59

Portering officer- Bank
Band 2
Job overview
Please note, we are unable to provide sponsorship for this role due to the required skill level and salary threshold.

An exciting opportunity has arisen to join a busy Hospital Portering team within the Directorate of Estates, Facilities & PFI. The post holder will be responsible for a full range of Portering duties within the Portering Department at County Hospital.

The Portering service is a 24hour, 365 day service. This post is a zero hour role however, the successful candidate will be expected to support the department through busy periods as well as to cover annual leave and absences through a shift pattern of 7am - 3pm, 3pm to 11pm and 11pm to 7am. Although at times may be requested to work outside of these hours in order to deliver a fast paced service.

Pay

Staff will also benefit from enhanced payments on top of their basic hourly pay as outlined below:

Basic pay: £12.92 per hour with and additional 12% WTD pay as a bank worker.

Additional Payments

Unsociable hours - for all hours worked between the hours of 20:00pm to 6:00am, an additional 41% will be paid per hour on top of basic payment.

Saturday Working - for all hours worked on a Saturday, an additional 41% will be paid per hour on top of basic payment.

Sunday Working - for all hours worked on a Sunday, an additional 83% will be paid per hour on top of basic payment.

Main duties of the job
We are currently looking to recruit enthusiastic persons to join our Portering bank team who provide and maintain a professional, efficient, effective and timely service to patients, visitors and departments. Experience in this type of role is beneficial but is not essential as full training can be given.

A flexible approach to work, smart appearance, good communication skills and a high standard of customer care is required.

The position will involve long periods of walking, patient transfers, waste removal and moving bulky items from various parts of the hospital as required.

Working for our organisation
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co‐created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Detailed job description and main responsibilities
Skills and Experience Previous experience in a Portering or patient facing role would be an advantage, as would previous NHS experience, but not essential as full training can be given.

Candidates should meet all the essential aspects of the Person Specification which can be found at the rear of the Job Description.

Applications are invited from enthusiastic, energetic and highly motivated individuals who are passionate about providing a customer focused and efficient service. The skills we value the most in our staff are: Dedicated to providing and maintaining high standards. Working well as part of a team to achieve shared goals. Having an exemplary standard of personal conduct, positive attitudes and behaviour.

To undertake this role the successful candidates must be physically fit and able to walk around 10,000 steps per day as well as undertake other physical responsibilities within the role.

For more information on working for the Trust, please see the attached Job Description and Person Specification.

For more details on the post, please contact Simon Barker (see contact details)

Person specification
Education and Qualifications
Verbal & Written communication, able to speak clearly, read & write English
Basic computer skills
NVQ Customer Care Level II (or similar)
Certificate in Manual Handling
Gas Handling certificate (BOC or equivalent)
Fire Safety Training

Experience
Basic working knowledge of Health and Safety Regulations
Dealing with complaints
Customer Care/ Working in a customer led environment
Working knowledge of Portering Procedure and Policy
Working with Portering operational systems & equipment.
Security in a healthcare setting.
Knowledge of clinical waste procedures

Skills, ability and knowledge
Basic understanding of Portering & Security routines
Ability to be flexible and adapt to changing demands
Able to explain what makes an effective Portering & Security Service
Able to explain what makes an effective Healthcare Service

Personal Qualities
A good level of physical fitness.
Prepared and able to work shifts Satisfactory attendance and time keeping
Professional manner
Ability to maintain confidentiality, tact and diplomacy
Able to act under own initiative/ work alone
Self‐motivated

Important information about your application
All correspondence will be sent to you via the email address you applied from. Please ensure you check your emails regularly.
References - please ensure you provide email addresses for all referees for the last three years of employment.
We are committed to equality of opportunity and welcome applications from everyone regardless of ethnicity, disability, gender, age, faith or sexual orientation. Appointment will be based on merit alone.
Flexible working will be considered in line with Trust policies
New recruits are required to pay for their Disclosure and Barring Service check (and admin fee) prior to starting if the role requires a DBS check.
We work with 'trac.jobs' to support out recruitment process. If you have any queries regarding this please read this privacy notice.

University Hospitals of North Midlands NHS Trust (UHNM) has been awarded the Gold Award for proudly supporting those who serve. We actively encourage applications from the Armed Forces community

We will communicate with you regarding your job application via email. Please be aware that we cannot guarantee the security of any emails sent/received via non encrypted format.

If you would like support completing an application form, please contact the recruitment department on 01782 675533 where one of our trained assistants will be able to help

At UHNM we are fortunate to receive a high volume of applications for many of our roles, on this occasion we would reserve the right to close any advert early, therefore please apply without delay!

If you obtained your qualifications overseas, you will be required to provide an official government translation through ECCTIS (formerly known as NARIC). Please note, this is in addition to any professional registration requirements and not a replacement for your qualifications.

If you are currently in the UK on a visa, you must have at least six months remaining on your visa at the time of your start date to ensure sufficient time for the operational and training process associated with the role. The requirement of at least six months remaining on your visa does not apply to a Skilled Worker Visa, as a new Skilled Worker Visa would be required for a new role.

In line with the change of Immigration rules on 8th January 2026 if you require Sponsorship through the Skilled Worker Visa you must be able to provide B2 English evidence before a Certificate of Sponsorship can be issued.

Visa eligibility notice:
The UK Home Office has imposed an emergency brake on specific visa routes.

Skilled Worker visas cannot currently be issued to Afghan nationals.
Study visas cannot currently be issued to nationals of Afghanistan, Cameroon, Myanmar or Sudan.
As a result, we are unable to progress applications requiring sponsorship under these routes.

UHNM supports the responsible use of Artificial Intelligence (AI) to assist in preparing your supporting statement. However, we reserve the right to reject applications where AI has been used in a misleading manner, for example, by implying experience or understanding that the applicant does not possess or where its use is excessive or unfair. If AI has been used to support your application, you must declare this within your submission.

Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name Simon Barker
Job title Facilities Manager
Email address simon.barker@uhnm.nhs.uk
Telephone number 01785 886066

For an informal chat regarding this post, please telephone Simon Barker, Facilities Manager Ext 2646.

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Extra information

Status

Open

Education Level

Secondary School

Location

Stafford

Type of Contract

Full-time jobs

Published at

27-06-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English