Site Content Manager @Mrporter

Job description

Site Content Manager
We have a fantastic opportunity to join the MR PORTER Site Trading Team. The role drives onsite content strategy for both brands, strategically defining key communications themes and content strategies to support revenue goals.

Location: Our London Shepherds Bush Office

Reporting into: Customer Director

Benefits

Performance bonus schemes dependant on the type of role you are in

A pension that both you and the company contribute to

A portal with an array of discounts on theme park and cinema tickets

Our famous staff discount along with exclusive staff sales

Private healthcare for you and your family

Flexible working

A chance to be part of a fun and caring team that supports each other

Responsibilities

Own the end-to-end strategy, planning and execution of onsite content ensuring a seamless experience that supports brand identity and business goals.

Define and lead digital content strategies for product launches, brand exclusives, key trading moments, and seasonal campaigns.

Ensure content supports the full customer journey—from amplification, inspiration and discovery to consideration and purchase with targeted messaging by region and customer segment.

Partner with UX, Product, and Creative teams to drive innovation, evolve the onsite experience, and champion content design and A/B testing that enhances user engagement.

Champion a 360 degree content approach that integrates creative storytelling with commercial impact.

Lead, with Brand Marketing, the development, planning, and execution of Tier 1 campaigns (Brand + Co-op), brand partnerships, and promotional moments across both brands.

Ensure marketing channel implementation of evergreen marketing activity (e.g. New Name to Know, Exclusives, Mr. P own label)

Lead marketing channel teams with reactionary trade requirements regarding shifts in customer messaging, key product/upload focuses (new or pivot existing)

Build campaign strategies including asset count, phasing, and customer journey mapping, ensuring alignment with overarching business and content objectives.

Oversee the briefing and execution of onsite promotions and sales, factoring in regional nuances, performance goals, and targeting strategies.

Coordinate with Planning Executives and Project Coordinators to ensure timely and consistent campaign rollout and messaging hierarchy.

Own and manage the onsite content calendar feeding into the brand Sales & Marketing Calendar, balancing brand storytelling, seasonal buys, product launches, and commercial priorities.

Serve as the go-to person for aligning content priorities across Marketing, Creative, Buying, and Trading teams.

Provide strategic guidance to ensure content plans are commercially viable and support key KPIs, including CTR, AOV, and CVR.

Align buying strategy with content execution to ensure a cohesive and customer-focused narrative across all touchpoints.

Lead quarterly campaign performance reviews and post-campaign analysis to deliver actionable insights for future planning.

Measure and report on content effectiveness across all key touchpoints, integrating performance data with ecommerce metrics to refine strategies.

Promote a test-and-learn approach, using insights to evolve the content strategy and improve engagement, conversion, and onsite experience.

Lead and develop a team of Content Producers, Content Executives, and Coordinators to deliver high-quality, commercially driven content.

Act as lead stakeholder and key decision-maker in cross-functional planning forums and business alignment meetings.

Collaborate across CRM, Loyalty, SEO, Editorial, Buying, Merchandising, Creative, UX, and Product teams to drive consistency, efficiency, and shared objectives.

Streamline workflows, briefing processes, and CMS operations to improve speed, clarity, and execution quality across all content initiatives.

Person you are looking for

Strong commercial and strategic acumen paired with creative flair

In-depth understanding of the global luxury consumer and retail landscapes across markets

Proven track record of project management (end-to-end) and analytical skills

Strong analytical and problem-solving skills, with sharp attention to detail

Highly computer literate with advanced knowledge of e-commerce environments

Highly developed communication and interpersonal skills, with the ability and confidence to liaise at all levels

Excellent work ethos, organisational skills, ability to show flexibility and initiative

Experience in training, mentoring and ideally managing

Experience Level: Mid-Senior level
Workplace Type: Hybrid

LuxExperience is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics.

If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly.

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Extra information

Status

Open

Education Level

Secondary School

Location

London

Type of Contract

Full-time jobs

Published at

27-06-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English