Brand Ambassador - Marc Jacobs

Job description

Brand Ambassador - Marc Jacobs
Brand Ambassador – Marc Jacobs Beauty
London, Selfridges
Luxury retail | Part‐time
This role is about self‐expression, artistry, and presence.

Marc Jacobs Beauty doesn't whisper. It makes a statement. As Brand Ambassador, you bring that energy to life on the shop floor — through make‐up artistry that stops people in their tracks, conversations that build loyalty, and an attitude that turns discovery into devotion. This is where luxury beauty meets creativity, confidence, and performance.

The Role
Optimize, Enable, Innovate!

As our Brand Ambassador – Marc Jacobs Beauty, you play a critical role in delivering commercial performance while protecting the bold, fashion‐forward DNA of the brand. You will combine sales excellence with high‐level make‐up artistry, creating elevated experiences that convert customers into brand advocates.

You will be reporting to the Area Manager, and you will manage:

Sales, Service & Artistry

Achieve monthly sales targets while maintaining brand and company KPIs

Deliver Coty's customer service ceremony with every customer interaction

Perform high‐impact make‐up consultations that drive sales and brand loyalty

Build genuine relationships with customers, inspiring confidence and self‐expression

Consistently upsell through storytelling, product knowledge, and artistry

Excellence of Execution

Act as a true brand ambassador, protecting Marc Jacobs Beauty equity at all times

Stay up to date with We Live Beauty and mandatory Coty Academy training

Execute merchandising guidelines across permanent and promotional space

Maintain strong commercial awareness of brand performance, competitors, and trends

Adhere to uniform, grooming, and retailer Code of Conduct standards

Complete month‐end and payroll processes accurately and on time

Team & Collaboration

Build strong working relationships with the Coty in‐store team

Grow networks across the wider Coty retail community in your area

Maintain open, consistent communication with the Area Manager

Develop trusted partnerships with retailer staff and store management

Technical Processes

Use iPad tools for reporting, communication, and VM guidelines

Maintain control of Coty systems, passwords, and online documentation

You are a Coty Fit
You live and breathe beauty. You see make‐up as a creative tool — and the shop floor as your stage. You're commercially driven, but never at the expense of artistry or brand integrity.

Proven experience in beauty retail with a high level of make‐up artistry

Deep passion for luxury brands, trends, and self‐expression

Strong sales mindset with a relentless drive to exceed targets

Ownership mentality — you treat your counter like it's your own

Detail‐focused, execution‐obsessed, and brand‐protective

Team‐player attitude with a hunger to learn, share, and grow

If you want a role where creativity, performance, and confidence collide — this is it.

What We Offer
Working in retail at Coty means more than just a role — it's a platform to grow, be seen, and be rewarded.

Competitive salary aligned to experience

8% employer pension contribution

Generous staff discounts via My Coty Shop

Day off on your birthday

Ongoing brand and artistry training through Coty Academy

Clear progression opportunities within luxury retail and education

Supportive, inclusive team culture built on collaboration and fearless kindness

About Us
Our people make us who we are. They are the brightest minds bringing bold ideas to life every day. If you refuse to blend in, if you want to express yourself, grow your craft, and go further than you ever thought possible — we'd love to hear from you.

Coty is deeply committed to Changing the Conversation around Diversity, Equity & Inclusion, creating a workplace where everyone can be their authentic self.

Country/Region: GB

City: London

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Extra information

Status

Open

Education Level

Secondary School

Location

London

Type of Contract

Full-time jobs

Published at

27-06-2026

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English