Customer Service Administrator

Job description

Thrive Trowbridge are delighted to working with our market leading client in the Trowbridge area who are looking to recruit a Customer Service Administrator on a permanent basis.

What you will be doing:

• Providing essential administrative support to the team including production of a variety of documents and updating systems
• Dealing with client queries via phone and email
• Updating on orders and delivery schedules
• Liaison with a number of internal departments
• Managing stationery supplies and post

What you will need to succeed:

• Proven administration and customer service experience, ideally gained working with a technical / engineering environment
• A confident communicator at all levels, adept at working under pressure where deadlines change on a regular basis
• Good levels of numeracy as well as problem solving skills
• IT / data entry proficiency including Microsoft Office, ERP system experience beneficial
• Excellent communication skills over the phone as well as via email

What you will receive in return:

• Competitive salary
• Monday to Friday full-time **please note 100% office based**
• Great benefits including 25 days holiday plus BHs
• The chance to work with a unique product portfolio in a varied role
• Supportive and friendly team

If this position sounds of interest then please contact :
Thrive Group are acting as an Employment Agency in this instance.
We are unable to respond to individual applications, if you do not hear from a consultant within 7 days, your application has been unsuccessful.
PRMSTH

Extra information

Status

Open

Education Level

Secondary School

Location

Hilperton Marsh

Type of Contract

Full-time jobs

Published at

27-06-2026

Profession type

Customer Service

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English