Fan Ambassador & Retail Assistant - Edinburgh

Job description

Location: 75 George Street, Edinburgh, Scotland, EH2 3EW

Pay: £14.00 per hour, paid weekly

Contract: Temporary Fixed Term Contract, 2 weeks initially

Hours: Flexible working hours. Up to 40 hours per week. Full & part time work

Role overview
Teliporter is recruiting fan ambassadors and retail assistants for immersive pop-up shops on behalf of a global music artist and entertainment brands. You'll be part of a high-energy retail operations team selling official fan merchandise at live events, concerts, stadium activations and high-footfall sites across the UK.

This is a customer-facing, sales-driven role for people who thrive on fast-paced environments and have a genuine passion for music or entertainment culture. You may work on activations for major recording artists, football clubs, global sports brands or iconic entertainment brands, with no two gigs ever the same.

About Teliporter
Teliporter is a global experiential marketing, dynamic retail and fan engagement company specialising in immersive pop-up retail activations, live events and merchandise experiences for music artists, sports teams and entertainment brands. We're experts in creating immersive fan experiences that turn shopping into unforgettable moments that fans can step into.

Key responsibilities

Help to operate a pop-up retail store & music event

Launch retail activations selling official fan merchandise

On-site retail operations, delivering day-to-day customer service activities

Drive retail sales through upselling, cross-selling and product knowledge

Support visual merchandising, store setup & stock replenishment

Operate checkouts, tills & POS systems to process payments, refunds and returns

Provide positive experiences & a vibrant store culture

Engage with customers & fans

Create first-class customer experience through service & fun

Represent high-profile entertainment and music brands with professionalism

Participate in pre-event build and post-event breakdown activities

Maintain a clean, safe and engaging retail environment throughout the event

Your mission

Drive sales activity and stock replenishment

Create a vibrant store culture

Engage directly with customers and fan communities

Support event build-up and breakdown activities

What we're looking for

Retail, sales, hospitality or promotional experience

Customer service excellence and fan engagement skills

Friendly communication style

Comfortable with POS / EPOS systems or tills & checkout operation

Enthusiasm for sports, music & entertainment culture

Why Teliporter

Work with iconic music, sports and entertainment brands

Gain transferable retail, events and customer experience skills

Be part of live music, sports and entertainment events

Flexible work that fits around your lifestyle with 7 days' schedule notice

Inclusive, diverse and supportive team culture

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Extra information

Status

Open

Education Level

Secondary School

Location

Edinburgh

Type of Contract

Full-time jobs

Published at

06-07-2026

Profession type

Retail

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English