Junior E-Commerce Executive

Job description

Junior E-Commerce Executive

Location: Pontcanna, Cardiff - Office-based with hybrid working available

Salary: Up to £30,000 DOE

Hours: Monday to Friday, 8:00am – 4:00pm

Early Finish Fridays: 1:30pm

Benefits: On-site parking, social events, hybrid working opportunities

About the Role

We are looking for a motivated and detail-oriented Junior E-Commerce Executive to join our client's growing team. This is an excellent opportunity for someone looking to develop a career in e-commerce, digital marketing, and customer engagement within a supportive environment.

Working closely with the E-Commerce team, you will provide administrative support, assist with website management, support marketing and social media activity, and engage with business customers to encourage fundraising initiatives.

Key Responsibilities

• Support the E-Commerce team with day-to-day administrative tasks
• Update and manage website content, ensuring accuracy and consistency
• Monitor and maintain online product and campaign information
• Provide excellent customer service via phone, email, and online channels
• Build positive relationships with business customers and partners
• Make outbound calls to businesses to encourage fundraising participation
• Assist with social media and marketing activities
• Handle customer enquiries efficiently and professionally
• Ensure all records and information are kept accurate and up to date
• Support ongoing e-commerce projects and campaigns

What We're Looking For

• A keen interest in e-commerce, digital marketing, or online retail
• Strong administration and organisational skills
• Excellent attention to detail
• Confident and professional telephone manner
• Comfortable speaking with businesses over the phone
• Strong communication and customer service skills
• Good IT skills, including Microsoft Office
• Ability to manage multiple tasks and priorities
• Positive, proactive, and willing-to-learn attitude

What's on Offer

• Salary of up to £30,000
• Early finish every Friday at 1:30pm
• Hybrid working flexibility
• On-site parking
• Regular social events
• Supportive team environment
• Excellent opportunity to gain experience and grow within e-commerce and digital marketing

If you're looking to take the next step in your career and join a business where you can develop your skills across e-commerce, marketing, and customer engagement, we'd love to hear from you.

Extra information

Status

Open

Education Level

Secondary School

Location

Cardiff

Type of Contract

Full-time jobs

Published at

06-07-2026

Profession type

Advertising / Marketing / PR

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English