Service Design Lead

Job description

Are you looking for a senior role that utilises your Service Design & Redesign experience?

I am looking for a Service Design Lead to join a Housing Association based in the North East with the opportunity to work on a long term transformation project and review the end-to-end processes to deliver a more effective and seamless service.

You will have experience of end-to-end service reviews, understand people, processes, and technology, and be able to redesign services from scratch.

You must have experience of service design across multiple functions, not just one function within an organisation, have strong relationship building and stakeholder management skills.

Social Housing experience is desired, but not essential.

The salary on offer is £55,000 with a great benefits package.

The role is hybrid with 2-days onsite in the office in the North East. This is essential throughout the organisation to ensure you’re building relationships with key stakeholders and direct colleagues.

If you’re someone who wants to make a tangible contribution to an exciting transformation project, please get in touch.

Please apply to this advert, connect with me on LinkedIn, or get in touch directly to find out more.

I look forward to hearing from you.

Extra information

Status

Open

Education Level

Secondary School

Location

Newcastle Upon Tyne

Type of Contract

Full-time jobs

Published at

08-07-2026

Profession type

Design / Fashion

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English