Head of Billing

Head of Billing

Department: Finance

Employment Type: Permanent - Full Time

Location: Newcastle upon Tyne

Description

This role is a pivotal leadership position overseeing the billing team across the UK & Europe. The Head of Billing will set strategic direction for all billing operations, ensuring processes are efficient, accurate, compliant and targets are met. The individual will lead an international team, driving continuous improvement and efficiency.

Key Duties

• Lead the Billing function and set strategic goals and operational priorities
• Drive process improvements and automation initiatives to streamline billing operations
• Develop and implement Billing SOP, international billing policies, procedures and best practices
• Monitor performance metrics, drive improvements and deliver on KPIs to CFO, regional directors and board
• Liaise directly with clients, senior management and technical teams to resolve billing queries and ensure alignment with client billing guidelines and onboarding
• Ensure compliance with global VAT laws, international invoicing requirements, account rules and financial controls
• Monitor and strategise to reduce Work in Progress across the business
• Collaborate with finance, compliance and legal operations teams for audits and internal reporting
• Lead the monthly billing process across the group
• Communicate billing updates to UK, Europe and key stakeholders
• Directly manage 5 Team Leads and indirectly manage 15 FTEs
• Oversee international E-Billing and ERP updates
• Travel between UK & European offices as required

Qualifications

• 5+ years in a similar role within an international company leading a transformational billing function
• Knowledge of regulatory compliance including international legal billing standards, VAT and accounts rules
• Experience in billing function transformation or ERP implementation, enhancement and upgrade projects
• Preferred experience with D365

Benefits

• Hybrid working flexible patterns and competitive maternity & paternity packages
• Competitive salary and generous holiday entitlement (plus option to purchase extra days)
• Health and wellness options: gym membership, cycle to work schemes, private healthcare, dental and eye vouchers
• Continuous learning and development programme with mentoring schemes
• Season ticket loan and professional membership subscriptions
• Opportunity to work on diverse projects across sectors and regions
• Team and social events, charity fundraising and volunteering activities

Diversity, Equity & Inclusion Commitment

We believe in building a diverse and inclusive environment where each person can be themselves, feel valued, and be challenged and supported to reach their full potential. We have a responsibility to support the communities in which we live and work, and our workforce should reflect these communities and clients. Our talent strategy aims to overcome bias in the construction industry by recruiting, retaining, developing, and promoting a diverse workforce.

If you require any reasonable adjustments to support you during any stage of the application or interview process, please contact our recruitment team at recruitment@uk.rlb.com.