General Manager - B2 4NS

Pay Rate: £32,760.00-£35,100.00 per year (up to £45,000 OTE)

Hours: 45-50 per week (hours are negotiable)

Role: Full Time General Manager

Commencement Date: August 2026

Be part of something new – join Maki & Ramen

We're Maki & Ramen – a growing, Japanese‑inspired dining brand known for our homemade ramen and freshly prepared sushi. With a strong focus on quality and warm, attentive service, we’re passionate about delivering a memorable experience for every guest.

Maki & Ramen Birmingham is looking for an experienced and driven Restaurant General Manager to lead the launch and shape the future of this exciting new site. If you're ready to take the next step in your career and be part of a vibrant, expanding team, we’d love to hear from you.

You will be responsible for:

• Oversee daily restaurant operations
• Lead, train, and motivate a high‑performing team
• Deliver outstanding customer service standards
• Manage P&L, costs, and profitability
• Drive sales through local marketing and partnerships
• Ensure compliance with health & safety and food hygiene standards
• Manage stock, suppliers, and labour costs
• Create a positive and energetic work environment

What we are looking for:

• Proven experience as a General Manager or senior manager in hospitality
• Strong leadership and team development skills
• Commercial mindset with a focus on sales and profitability
• Excellent organisational and problem‑solving abilities
• Passion for food, ideally with interest in Japanese cuisine
• Ability to thrive in a fast‑paced environment

Benefits:

• Discounted or free food
• Employee discount
• Sick pay
• Store discount

Experience:

• Restaurant management: 1 year+ (required)
• Hospitality: 1 year (required)
• Customer service: 1 year (required)

Licence/Certification:

• Food Safety Level 2 (preferred)
• Food Allergen Training (preferred)
• Personal Licence Holder (preferred)

Job Type: Full-Time

Work Location: 134B New Street King Edward House, Birmingham, B2 4NS