People Partner

WHO WE ARE

At Trustly, we’re building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide.

Our Ambition: To build the world’s most disruptive payment network and redefine what the payment experience should feel like.

Trustly is a global team of innovators, collaborators, and doers. If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that’s transforming the way the world pays.

ABOUT THE TEAM

Our People team blends a multitude of skills within organisational development, strategic empowerment of our leaders, People operations, internal communication & culture, employee branding, people enablement/engagement initiatives and total rewards. The team’s vision is to unite and empower passionate people and to bring inspiration and energy into everyday work life, while our mission is to form a resilient and agile organization.

ABOUT THE ROLE

As part of the People & Culture team at Trustly, you will play a pivotal role in driving the People and Culture strategy across our EU operations. You’ll work closely with managers and teams to provide HR expertise, guide employee-related matters, and champion initiatives that enhance the overall employee experience. This role will involve both day‑to‑day HR activities, such as assisting with onboarding, maintaining employee records, coordinating performance reviews.

The position is based in our London office.

What you’ll do

• Lead HR initiatives, including organisational restructuring, process optimisation, and people enablement programs, to drive business success
• Employee relations: Serving as a first point of contact for employee questions and concerns, escalating issues as needed, and helping to maintain a positive culture
• Administration: Managing and maintaining employee records, both physical and digital, and supporting administrative tasks
• Performance and development: Assisting with performance review cycles, coordinating training programmes, and helping to implement HR policies and initiatives
• Culture and engagement: Employment branding, supporting diversity and inclusion initiatives, and promoting employee well‑being
• Maintain strong relationships with unions, ensure compliance and have a good understanding of employment law
• Support in day‑to‑day HR operations topics and give guidance on topics such as labour law, employee development, people management and change management

Who you are

• A proactive, people‑centric professional with 3-5 years of experience in HR and People operations within fast‑paced, growing organisations
• A proactive problem‑solver with the ability to anticipate challenges, resolve issues efficiently, and manage priorities in a fast‑paced environment
• A skilled communicator with the ability to build strong relationships
• A solution‑oriented individual with a can‑do attitude, always looking for ways to drive positive outcomes
• Highly organised and capable of managing multiple priorities, keeping a clear focus on delivering impactful results
• Adaptable and resilient, you thrive in dynamic environments and enjoy the challenge of developing creative solutions to attract and retain top talent

Our Fantastic Benefits

(varies by location)

20 to 30 days of holiday to support a healthy work‑life balance

Monthly team outing allowance to enjoy social events with your colleagues

Parental leave top‑up additional support for new parents

On‑site perks to make your workday smoother

Well being support our health allowance covers gym memberships, massages, and much more to help you feel your best

PLUS additional benefits designed to enhance your work‑life experience!