General Manager - Kensington / Chelsea

We are looking for exceptional General Manager to join our family!

The Role of a General Manager is simple… to create unforgettable customer experiences for our valued customers!

Responsibilities

• Management of the team to ensure that exceptional food, pizzas and drinks are made and served.
• Communicate with customers and build exceptional experiences for them.
• Managing a team / supervisory experience
• Ensure adherence to Health and Safety and other operational requirements.
• To achieve company targets such as sales, food costs, labour costs
• Ensure a high standard of customer service throughout each department to exceed customer expectations
• Follow all company policies and procedures
• Recruit and train new members of staff with the support of the rest of the management team bot front of house and back of house
• Continuously look for opportunities to drive sales and ‘think outside the box’ and keeping in touch with the local community to maximise sales opportunities

Qualifications and Benefits

We are looking for a team player who is:

• Experienced manager of people/busy restaurants
• Able to provide an exceptional customer experience through amazing food
• Enthusiastic with a ‘can do’ attitude
• Able to work well under pressure
• Smartly presented and professional in approach
• Positive with a can-do attitude
• Respectful to co-workers and customers
• Self-motivated to learn
• Punctual
• A good planner and organiser
• Able to problem solve and has sound judgement
• Free pizza/meals for each full shift worked
• Paycare health wellbeing services - including My Pocket GP, Paycare Counselling and Helpline, Paycare Perks and Online Claiming
• Wage Stream financial wellbeing services - including Pay and Spend tracking, Flexible Pay, Automated Building and Financial Coaching
• Performance related bonuses (non-contractual)
• Tronc/Gratuities
• Pension scheme (subject to eligibility)
• Full training and certification on health and safety, food courses and wines
• Opportunity to learn about traditional Italian cuisine
• Full uniform provided
• Lockers provided