General Manager

General Manager - Award Winning Pub, Bar and Restaurant Group - Quality - London

On the menu, our all-day food offer focuses on seasonality and sharing - from small plates to hearty gastropub classics - while weekends are all about Saturday brunch and stunning Sunday roasts. Behind the bar you'll find the best of London’s craft beer scene, classic cocktails, small-batch gins and artisan wines. Located opposite Balham station, we’re the perfect spot for a few pints, a quick bite, or dinner with friends and family, and our street-side terrace is made for al fresco drinking and dining.

Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled General Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business.

The Role

• As GM you will take full ownership of all aspects of running the venue. You will be given autonomy and run the site as if it were your own business.
• Being business savvy and demonstrating great commercial acumen is a must.
• Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction.
• You have impeccable floor, bar and late night experience knowledge as well as late night experience.
• You will be given the opportunity to train, personally develop and progress your career as the company continues to grow.

What we looking for:

• Wear your heart on your sleave, take ownership, be bold and run the business as if it's your own
• Be cool, calm and collected, manage pressure with ease, nothing can phase you
• Must have minimum 2 years’ experience as a general manager depending on the property being looked at
• Solid communication and organisational skills, be approachable
• Superb customer & floor service skills
• Excellent all-round business knowledge from financials to customer satisfaction
• An entrepreneurial flare
• Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun
• Personal License holder beneficial

What's in it for me:

• A competitive salary & bonus scheme
• Training and development
• Career progression and promotion opportunities with regular new openings around the corner
• Get out and about, you automatically get 30 % discount across all our pubs, bars and restaurants
• The opportunity to make strategic decisions within your business – take ownership and Be Fearless
• Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere
• 28 days holiday
• Employee Assistance Programme (EAP)
• Good people know good people - an awesome referral scheme
• Birthdays are for celebrating, so have the day off on us
• Cycle to work scheme

Interested in hearing more, get in touch so we can arrange to meet up and show you around.